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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Dr. Doug’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask the experts to do a larger TV on the wall and... I did! Great job! Great explanations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job.... friendly, knowledgeable. & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough explaining features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with how the technician walked me through the features of our new TV. The menu bar has everything at your fingertips. The voice control is amazing and the number of streaming services and internet connections is amazing on my Samsung TV. We love the feature of the room matching ambience feature. Don't always have it on, but it's nice. Overall I give a 10 out of 10 rating for the product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service crew was so prepared and had the right bracket in the truck. It fits great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did mounting. Professional, fast and minimal cost if you're on their extended program. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed wall mount very quickly1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the TV and, as usual, agents were very efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and kept to schedule. Had all 4 TVs beautifully and neatly set up in no time at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Carlos, Geek Squad, to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos, from the Geek Squad, was my hero. He came to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job. Very professional and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and knowledgeable explaining the use of the Arlo cameras. Installed very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect. Hung at the right height and consulted with me before doing so. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and installed my tv and mount and remote controls in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys are great! We did a major job with whole

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE purchased a new construction home and the Geek Squad has already been out here 3 times. Tomorrow should be the final. We did a major job with them. They put up 3 tv's and whole new stereo system with built in speakers inside and outside which also works with our phono player, cassette deck and dvd changer. Awesome what the Sono speaker system can do. I would highly recommend both the consultant to the installation team. They are top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing and super professional, no sweat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time wearing the CDC suggested PPD. They were courteous and quickly removed and installed the new 65" Sony 4K TV. After verifying functionality, they showed me the functionality of the Sony remote control. They cleaned up the area around the new TV and removed the all of its packaging, along with the old set. I couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount. Able to pull out from wall and use many different angles. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both young men were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already completed a review soon after installation. With dealing with Covid I realize stress was a prevailing factor, but even after rescheduling, I kept getting calls telling me to reschedule. Again, after delivery and installation, I continued getting calls to reschedule. I felt like your left hand didn’t know what the right hand was doing. Evidently, your business lacks communication. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived timely, set up my new tv and relocated 2 others within an hour. Nice and polite men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience with installers. Installed and wire managed TV to professional level installer standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Only Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful knowledgeable crew! These guys are champions! Why try anyone else. Mounted 85 in TV with ease.

    I would recommend this to a friend