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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen did an excellent job of putting up the mounting bracket and then the television exactly where we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Hooke my 85” up great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers. Worked efficiently to my standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional in setting up the tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install after terrible scheduling error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great. Called and estimated arrival accurately. Worked neatly and quickly. It was not a simple installation for various reasons. Answered questions. Polite and well spoken. Made sure we understood the system once installed. We never understood the last one!! The schedule was a bit of a disaster, but Best Buy came through to salvage the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KennyH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by geek squad. Arrived in timely fashion and installed new equipment quickly and professionally. Explained all functions step by step and went over them thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and easy and the guys that installed are very friendly and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did a fantastic job. There was no way I was going to trust myself and my friends to mount a 77" OLED on my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were prepared and just great. They were efficient. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted on the bedroom wall, and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and sturdy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and sturdy installation. Set up all of my devices. Professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new mount for my 65 inch TV and this one met ma needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was incredible. She was thorough and made sure that I knew everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were amazing. Super professional, friendly, and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSA did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was polite and tried to be very mindfull of the mess he may make. He helped me when i asked questions and gave satisfactory answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it. Don't risk doing it yourself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service for an 85 inch TV. You should to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in first thing in the morning, let me see where it would hang and mounted it! Looks awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was easy for the Geek Squad to instal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad didnt send out 3rd party. YAY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delived, installed, set it up & educated us on our new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gees squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Quick, friendly and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved from California to Utah and needed to have my 55" Samsung TV setup on it's stand (was wall mounted before) and hook up the stereo and speakers. This was a short term move while our new home is built. The Geek Squad arrived (2 guys) and quickly went to work on all the pieces of my TV puzzle. Had everything setup and working in less than 2 hours and even talked through the services they can provide with the design of a system for the new home.

    I would recommend this to a friend