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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 795 Showing 15,881-15,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    They fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time they came out, we had problems. The LG G2 77" was crooked and they scratched the walls. The second time, a different team came out and fixed it. They even painted the walls and had some leftover paint and used it for around the house to use it up in the pan. The second group did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers did an amazing job mounting my TV. It was up in no time. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my 75 inch Samsung and got it up and running according to manufacturer's specs. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go! They are very professional and also set up the tv how I wanted it with my subscription services and showed us how to operate. They cleaned up everything and removed the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Work and fast and friendly. Thanks for doing a great job and cleaning up when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work. Short work by installation crew. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work and stress free tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the pros handle the dirty work! Then sit back and enjoy your newly mounted tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent, The rest of Best Buy was the single worst customer experience of my life. took a month to get, 4 times it was pushed back. Nobody could give me an answer, and now after all of that, no one is getting back to me on the refund and the broken remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 65” television. The techs were on time, worked fast, left the area clean and were very polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service as expected. Competent and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgable and helpful! I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional quick and easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a nice job. Made some suggestions and made the installation even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv and back box install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted frame tv and back box, job well done. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt and did a clean mount. Very nice job done! The agents were also very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was easy for the Geek Squad to instal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gees squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Quick, friendly and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerard is so helpful and knowledgeable! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. They we're professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician did a great job of installing our Sony Bravia.

    I would recommend this to a friend