Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 798 Showing 15,941-15,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came installed 55 inch tv on my complicated wall found a nice secure spot and showed me a few things about my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys very professional and cleaned up mess and any question asked they will answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted on the bedroom wall, and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did get job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV bracket and affixed the cables so that they are not visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the TV mounting service - excellent work by the Best Buy Geek Squad! The two employees showed up at our house on time, they were very friendly, and they answered any questions we had. We only needed basic TV mounting, since we previously had a TV hung up in the same location on our wall (the necessary wires were already hidden in the wall). The Geek Squad had our new 55" Samsung TV on the wall in less than 30 minutes. It looks amazing! Great work - thank you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two dudes who came to our house were super professional, kind and the job was A++. Cannot recommend them highly enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geer Squad installed our TV rapidly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient, polite and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team was awesome. They provided me with guidance on a number of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, didn't waste time and cordial. Didn't realize how great it was to have someone do it for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful! The children and I love it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on time service..Went above and beyond to get the 85 inch installed in my unit..I would absolutely use Best Buy and Geek Squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could have done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's are getting so technical now days this was a great decision. They delivered my TV and took over in a good way. Installed my corner wall mount and mounted my 65" Samsung TV. The remote controls were set up for my cable system, The gentleman answered all of our questions about how our new smart TV operated ,then they cleaned up and took the huge box with them. They were great. I definitely will do this when I buy my next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supplied honest advice on a TV mounting issue... Thanks for your opinions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV as fast as possible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV as agreed quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Fast and efficient. Definitely would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job, inconsistent communication

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to come to the house twice for mounting after finding that the mount I purchased wouldn’t line up with my widely spaced studs. First appointment was great, they called two days ahead to give me a shorter, more realistic time window. The second appointment I got an email with a 4 hour window with a robo call around 8:30pm the night before and then no call until they were 15 mins away the day of. Not super happy with that one, but the first crew was great, so 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did an OUTSTANDING JOB!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of mounting and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer provided me with a better wall mount option and the service appointment went very well. Nice Job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad A+++

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have several TV mounted in an office. The installers were on time, took the time to explain what they were going to do and did a perfect job.

    I would recommend this to a friend