Customer Ratings & Reviews

Professional service from both people who showed up to install an 83" and relocate an 85". Cleaned up after themselves. Thank you.

Geek squad is the best love the professionalism and the knowledgeable they provide a long with the services

Great picture and insulation was professional. Installers was on time and knew how to do their job. Television has a great pic.

Just awesome The two guys that came to mount the TVs were super professional, super helpful, followed every COVID guideline, and were superior workers. I’ve never used geek squad before but had 3 TVs to mount so I bought the 1 year membership to make the TV mounting a bit cheaper. Their work is 2nd to none. They showed me aspects of the TVs, how to work them, & even told me to get a different sound system (Sonos over Bose {which I did and am super happy}). I will be getting more TVs mounted & have a few other services done! These guys ARE AWESOME!

Excellent and professional technical service. The technicians were personable and displayed excellent customer service. My tv looks do great mounted on the wall! Just Super!!

Installation was top notch and came out perfect. Time was taken to avoid messes. Attention to detail was key as installer took extra steps to make certain install went smoothly. Couldn’t be happier with results.

The installers did an excellent job of mounting the TVs in my home. They would ask how high I wanted them mounted before they began the work. When they were done with the installation they spent time with me to make sure everything worked properly and that I understood how the remotes worked.

What a great, smooth experience we had with our Geek Squad appointment. They arrived a little early, were extremely neat, answered all my questions, cleaned up after themselves. They took the time to explain the positioning of the tv mount, had us sit and get the feel best for us. The product is just what we wanted, it doesn't stick out too much but yet has adjustments that let you move the set if need be. We are thinking of doing the same in a different room and would request the same team again.

The Geek Squad tech Gamin and his assistant were both very friendly, professional and considerate of my space and belongings. They happily and patiently answered all my questions thoroughly, worked hard, and did a great job. Gamin was very knowledgeable and helpful, and I felt that they both knew what they were doing and were committed to do the task right. I feel like I received a high level of service from beginning to end. Highly recommend!

Bought this 55 inch Samsung tv for my daughter and needed to have it professionally installed. Geek Squad member Preston was amazing! He performed his work professionally and made my daughter feel comfortable and confident that the job was done well. In her words,”It’s perfect! Thank you!” Preston should be considered a Geek Squad Superstar!

These geek squad guys were great. They measured, made sure there wasn’t any other obstacles and they drilled exactly where the television needed to go. They then made sure all my devices were attached and working properly. They finally put all the wires neatly behind the television where they can’t be seen and they even took away the box. Perfect job.

Excellent service and mounted the TV in expert fashion. Well centered. Quick service

The agents mounted my TV quickly, efficiently, and were professional and polite. We had a great experience. We decided to buy a microwave from Best Buy and have geek squad install that as well.

The technicians installed my television quickly and flawlessly. They took extra care to work neatly and vacuumed when they were finished. They offered me a surge protector and hidden Verizon box mount that I had not purchased (oversight on my part) and charged me fairly for those. They were prompt, professional, and friendly. Excellent service. Five stars!

Bobby and Cody was on time. They completed the work in a timely manner and they also gave me suggestions for the other rooms on how to mount the TVs. They were so friendly and very professional.

The employee was very nice and friendly. He discussed the options with us ahead of time for mounting and explained where we could mount and why. He even helped set up the TV and offered to help with setting up streaming services, I believe. He did accomplish very swiftly as well. Overall 10/10 service, would recommend to a friend, may be the best service I’ve ever had from a home appointment

Over the top.. We had Carlos Lugones install our recessed box for our frame tv.. He was impeccably dressed, well mannered, punctual , informative and very knowledgeable! In addition to that our bezel was delivered after tv install.. When It arrived I called Carlos and he was here the very next day to install the bezel..

The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!

Oh my gosh I can not say enough about that guy who mounted all of our TVs except that I wish I was better at remembering names. I had two TVs installed, went back, bought a third TV. He came out and installed. The third one, remembered us, remembered my little cat who likes to escape and knew when he came in the front door, not to let her out.

Wonderful service. Agents were thorough and explained how tv, remote control and Alexa worked. They were very knowledgeable. So happy we had them for our installation. Best Buy has been there for our home appliances (Refrigerator,dishwasher, stovetop, sound system ) and now our new LG TV.