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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional mounting done by the geek squad was top notch. They were also very polite and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install technicians were on time, professional and knowledgeable about installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, friendly and did sm amazing job mounting my 75 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superior!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members came in- had the product I ordered. Asked a couple of questions and got right to work. They took the time to explain to my husband how surround sound would work, the excellent choice of mount we purchased and were very professional. They practiced COVID19 protocol and even cleaned up the dust from drilling the holes! I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad for installing our mounts and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE INSTALLERS DID A GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLERS WERE ON TIME, KNOWLEDGEABLE AND ANSWERED ALL OUR QUESTIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job performed at our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great professionals, polite, willing to make an extra step, take their time and the result is very visable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to this handy device and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup TV rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are doing very good. i do enjoy the service. i do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. They were quick, efficient and very polite. It was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job and fast. Would recommend and use on future!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Qled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, professional, knowledgeable and courteous, connected and setup the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very clean and attentive? They did the job and helped me set up my TV??? All good. Thank u and them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed & set up 65" TV and moved tv to bedroom and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time and quickly installed the tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Set up very quickly without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my tv and connected all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad finally got here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COVID-19 sucks. It has delayed our lives for, probably, a good year. (4 months into it currently). My first 1-6 hour time frame for my 65” Sony Bravia installation was canceled by BB so that I can enjoy another few days to wait another day for the Geek Squads 1- 6 hour time frame. Probably took 30 to 45 minutes for the guys to mount my tv on the wall and WiFi my Bose soundbar 500. Very cool and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional & polite. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted out tv, suggested getting a wall kit to hide the cords. They made sure we could use the tv with our devices.

    I would recommend this to a friend