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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys (Nolan and George) were very professional and did a great job with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, super friendly and great work. Great cleanup as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed installer clear explanation of what he was doing made suggestions based on his experience. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Quad came out and mounted my 75” Samsung TV in my game room.They ( geek quad) were able to connect my blue ray dvd play,Yamaha receiver ,and speaker system together so I could control all of them with just one remote.They took their time to make sure everything was leveled and centered to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the TV and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new mount for my 65 inch TV and this one met ma needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mount our tv did a very good job. He did it by himself. 65 and 75 inch. How cool is that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my tv on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very knowledgeable and I appreciate the time spent showing me how to navigate the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the TV on the wall and confirmed all devices were connected and working properly. They gave us a tutorial on using the remote with the TV, soundbar, cable box and PS3. They vacuumed the dust from the installation and removed all packing materials. When they left the lead technician gave me his card so I could call if I had any questions. I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his assistants did a GREAT job mounting my new Samsung Terrace outdoor TV. Due to the weight and height, it was certainly something I did not want to attempt on my own. They showed up exactly on time and worked quickly and efficiently. Would definitely recommend this crew to anyone needing a similar project completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents that mounted my 65" tv were absolutely professional. They new exactly what they were doing. The offered great advise on the height of the mount. The were quick (less than an hour) and clean. They also followed up with me the next day to make sure everything was still working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Tech was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, Mike P., solved previous issues with buying the correct tv in order to connect a hearing aid device so that I could listen through it and my wife could listen through the soundbar. We had previous issues with our Harmony remote which Mike fixed in a jiffy. Once installed, everything worked like a charm and we love the Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted tv and it looks very good. I bought the mounting at best buy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job hanging my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a great job hanging my TV. He was professional, clean and worked quickly. I recommend him for any job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that came to hook up our new home theater system were the best! super helpful and did excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Tech was on time, professional, efficient and effective. Completely explained operating procedures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 55” smart tv, set it up so y could stream my apps, and showed us how to use the new control device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was very friendly. Did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and all connections installed professionally. Very thorough in communicating how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my other devices. It was neat and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What We Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the perfect size TV for our spare room, and the Geek Squad Agents did an excellent job of setting it up !

    I would recommend this to a friend