Customer Ratings & Reviews

Team did an excellent job mounting two TVs on walls in my new house

They did a great job putting the tv up connecting everything and the clean up.

The agents mounted our tv. With no problem. It looks great on the walk. They explained how to move the tv around. Which was very helpful. Very professional

The “Geek Squad” guys were on time, organized and knowledgeable. They showed/explained about our new TV’s operation. They made sure to answer any questions we had. They moved our old TV to its new location and packed up all the boxes and trash before they left. Excellent service!

The Geek Squad did a great job in the placement of the mounting.

The two agents were from the Pensacola store and were fantastic. They showed up early and called prior to arriving. Both agents were very professional and great ambassadors for Best Buy. Took down the old TV and installed the new one so easily and insured I understood how to operate the TV. Thank you for sending such great ambassadors to install our TV.

Geek Squad team was awesome. Couldn't have asked for a better group.

Well done prompt efficient and friendly done on schedule

The agents were helpful, kind, considerate and took care of everything we could possibly ask for. I was not home at the time and they perfectly explained everything to my wife and helped her very easily replace some faulty hardware that we had. Well worth the cost!

These guys came in, complete pros, in and out no muss no fuss.

Very pleased with the geek squad. They came in and got job done.

Fast and professional!! Thanks geek squad! I’ll definitely use you guys again

Very professional and knowledgeable Techs came to mount my TV. I am pleased.

Everything went smoothly other than I expected them to run all the cords, including the power cord thru the holes they placed, but that was not the case even though I was told by the telephone people that they would. The guys did a great job though.

Geek squad was excellent, The rest of Best Buy was the single worst customer experience of my life. took a month to get, 4 times it was pushed back. Nobody could give me an answer, and now after all of that, no one is getting back to me on the refund and the broken remote.

Tech installed wall mount and connected the TV and accessories. Vert knowledgeable.

The 2 guys that came to mount my tv and sound bar did a great job! Very professional and friendly.

Wanted to get the living room TV mounted on the wall for years and using the geek squad made it so easy.

Twonperdon team was polite, neat, friendly, efficient, arrived a bit earlier than expected (but I was called first). Very good experience.

Geek squad was fast and nice to work with. They had the tv mounted faster than I could have imagined.