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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 802 Showing 16,021-16,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel and Ryan were both great people and very professional. I will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaquil and his crew did an excellent job mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Contractor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor hired by Best Buy did a fantastic job. He connected the hearing device to the back of the TV. He deserves 15 Stars. And I don't know that my store Geek Squad deserves any stars. The original appt. was canceled twice without any explanation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys are too-notch installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys arrived on time. They put my 75” TV on the existing mount, hooked up all the equipment, went through the menu of the tv and made sure I was comfortable navigating the streaming apps!! Very friendly and professional. Fun guys to talk to, actually!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, quick, neat and made sure everything worked. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful and install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how my mounted tv looks! Very happy with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat ad Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job, clean, fast and an attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 83 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew what they had to do and explained things. Also helped with understand our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Excellent service. The guys did a very nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, Very Professional, And Put Up In A Timely Manner. Great Job, Very Pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were very polite and knowledgeable they did an excellent job installing my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, fast and communicative. Knew what they were doing and made it look easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service not up to Best Buy old standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV via an excellent Wall mount but left me with a minium of instructions to gide my use of the TV and remote. Have been unable to contact Best Buy or Gek Squad to follow up on the installation and set-up. I receive no replies to any question I try to make to them. Very unsatisfactory for amount they charge!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beat mount and Geek Squad service on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment was to mount our current TV in the bedroom with the Sanus mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recomend tgis service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service a bunch of times, and will continue to. They do a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total Tech Support I Miss You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give you a 5 or even a 4 star rating, even though the service was spectacular. The ridiculous price to hang TVs, purchased from Best Buy, is simply too high. The old Total Tech Support was a way better benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usual great service! well worth it. is that 59 characters?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional worker, they explained you every details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV and answering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were thorough and explained every step. They took extra care to make sure the tv was the viewing height I wanted Highly recommend!

    I would recommend this to a friend