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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 805 Showing 16,081-16,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They also explain all my wuestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my big screen quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting my tv & answering all my questions! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were super efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set everything up for us the way we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fast TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was flawless. No shortcuts taken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and polite. They even cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone involved in the purchase, setup, and customer service has been outstanding. Ben helped us c house the write setup for our home and Dan and his partner worked tirelessly to make sure everything was set up properly and we were shown how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, professional guys...........................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my Sony Bravia 8 and Sono sou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys were courteous, clean and knew there stuff. Worked fast and madd a a couple of recommendation for best use. Much appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, professional and nice to my Rottie, Mia. They were very knowledgeable and helpful with the apps as well. Welcome back at my house at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service. The best of best..very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed the tv was on time, very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed to the wall. It is perfectly centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind and very up to date on mounting the TV on my current wall mount. They went the extra mile by moving the mount lower on wall as I asked. All good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and his coworker did a great job, they deserve a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were prepared and just great. They were efficient. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the delivery and installation of 65" tv on wall... it was worth the extra money.. paid for deluxe install & they set up and attached sound bar, cable box etc...took away the packaging and box.. very professional... recommend using this service if you are unable to bring home this large item and install yourself (was a 2 person job)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out, gave me the courtesy call before heading over. Kept me in the loop. Very responsive, polite and well mannered. A complete delight to deal with. Would highly recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and efficient and actually cleaned up after themselves vacuumed removed the box the TV came in wonderful Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad installed my wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great mount ecpert installation as usual best buy excels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was incredible. She was thorough and made sure that I knew everything.

    I would recommend this to a friend