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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 806 Showing 16,101-16,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    Crew was informative and polite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed the wall mount and tv. They could not connect the tv because my cable provider did not relocate the coax to where i wanted the tv installed. The Geek squad ad crew did not want to relocate the coax cable because they did not want to cut the wall. Told me to hire an electrician. I did and cost was 5x of what it should have been only $50. Therefore, my tv was not connected by the crew to test the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and all my devices in a timely and excellent manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected everything I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very thorough and good knowledge. Quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional capable and courteous An excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrific service. Received a call just prior to appointment and they arrived on time. Made recommendations on height they suggested I mount the TV. They even measured out a couple of different options to show us. Once they began work they were efficient and mindful of all furniture. At the end they gave us a rundown of what they did and how to use the equipment. Cannot say enough good things about the service I received--worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount service was great although we couldn’t place where we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/equipment installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent totally installed all devices seamlessly. Victor was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service as expected. Competent and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and mounted my tv the staff was super friendly as well in answering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great after purchase service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I have bought a big t v and had them install they was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a smooth installation, they had obviously done many of these not on hitch plus very nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted our TV in minutes and explained all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cody, who is an asset to your company installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally installed.....I have already filled one of these out....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, installation and connections were handled swiftly and competently. Adam did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV with care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very professional. Technician was fast. He came prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew were very professional when installing our TV. They kept the area clean when mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 86 in tv and hooked it up yo my Systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job installing the mount and making sure you are happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Friendly and had to work late because of previous installations

    I would recommend this to a friend