Customer Ratings & Reviews

Very good service geek squad is no.1 and very faster service

Friendly agent mounted TV and was very helpful in telling and showing me how remote worked and about all the extras on the TV. The agent arrived on time and had everything done in a very timely manner.

One of the guys was a trainee. The other was a real pro that knew all the ins and outs. Did a fine job.

Highly recommend! Excellent and did more than asked and expected

The Geek Squad agent, Brady Matthews did an amazing job! He was on time, very professional and patient. He showed me the technology involved with my new TV. I'll hire him once more!

Excellent installation with great Covid protection while in house

The team that came to our house was wonderful !! Set up all controls and was ready to go before they left

The geek squad guys that did the installation were professional and informed me of everything I needed to know.

James from Mastec was superior. I would recommend him for any kind of job. He has a great attitude and he is very competent, able and professional.

This was supposed to be a re-connect to my devices because the smart TV portion was not always working correctly . They reviewed my system & moved my satellite boosters closer . Most likely I will have to replace those in the future . All has worked well except for a couple of times . Love Total Tech & Geek Squad . ❤️

Came in, made suggestions, installed and made sure all set up and working b4 they left.

From the start, the Geek squad leader sized up the situation & completed a high quality installation.

They went above and beyond. Even went to the store to get an extension cord for me

The agents showed up on time put the tv right up and cleaned up the mess great service.

Very detailed and took time to make sure it was to my satisfaction!

Excellent, coundn’t ask for better, showed up on time

The installation was done according to what I wanted

Excellent work, on time, professional and good job

Agents were knowledgeable and new what they were there to do. There was however, a considerable amount of confusion before they actually got there. One group of people came (not Best Buy employees but some service ground that Best Buy had outsourced to) that arrived and promptly said that they couldn't do what had to be done (i.e. take down one TV and mount the new one in the same spot!)

Delivered and working great. Delivered on time and in good condition. TV looks Great!