Customer Ratings & Reviews

These guys were very professional before during and after installing my theater equipment!

This was a very solid mount to the wall great alignment

Guys were great and experienced hanging on fireplace walls a large 65 in tv. Leveled to my satisfaction . Great service

Oh my Gosh!!!! They were timely and oh so quick getting everything mounted. Best investment EVER!!!

The agents unmounted my old tv and bracket and installed new bracket and tv

Install large 85 inch TV on high wall was contracted to third party by Best Buy. They finally got it mounted. It took 2 strong guys. Final details of sound bar control was lacking...had to get Geek Squad back to finalize.

Geek squad did a great job mounting my 40” Samsung using a full motion mount to angle it in the corner of my bedroom. Great job!

I wasn't happy with Best Buy Geek Squad installation services. They miscalculated and drilled holes in a wrong place! They didn't even tell me about it! They just left. No honesty, nor work ethic! I found out about it when I had to moved my TV to watch it at the kitchen. They also didnt go over how to use the remote controls. They didn't show how to use the TV, how to navigate it. All they did is turn on tv and check for the picture and sound quality. That was one of the reason why I didn't just hire a handy man so they can help me to learn about my new TV. Ofcourse i know how to turn on tv and turn up and down the volume. But I've never had a smart TV. This is my first one. When I was buying it a Best Buy representative assured me that the Geek Squad will guide me through it and help me to learn how to navigate through the menu. They were supposed to explain different icons that it has and how to get where I want to be. IT WAS A BIG LIE! I spent over $2000 at the store and was hoping they would be more helpful. I expected more from Best Buy! It would be better and cheaper to hire a handyman. The result would be much better and less stressful for sure! JUST HIRE A HANDYMAN!

They did an excellent job mounting this TV. Thank you!

Excellent service and speedy installation professional

Art and Daryl so polite and quick! I will use them again for sure!

The agents mounted my tv & connected it to the soundbar.

Two gentlemen that came were true professionals! I couldn’t have imagined a better outcome.

The Geek squad agents were prompt, polite and efficient. We were pleased with their work.

Very knowledgeable and she mounted our tv and hooked up surrounded sound with no problems! She even hid all cords

They came and installed the projecter and it is awesome

This was an unfortunate experience with Best Buy. It took three appointments, one of which the Best Buy personnel did not even show up or call. Very disappointed in the quality of work from the geek squad.

The team was ok. This is my 3rd time having geek squad help me with installation in my home. Every other time I have been delightfully please and satisfied with the service. This particular installation wasn’t as smooth. As I stated before the service was just ok, but I am more upset with how the team scuffed my floor bringing the tv in. I truly hope someone contacts me in regards to this damage. Thank you for your time.

The agents mounted my TV and connected it to my devices. It has a clean and sleek and appearance. Good to go!!

best buy geek squad did an amazing job installing my Tv over our fireplace.