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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 38,692 reviews
  • Rated 4 out of 5 stars

    Install a rack not a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount on exiting tv because we moved and has to leave old mounting rack but install was easy and complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dudes did a great job. I was surprised how well they mounted my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smoothly. The guys were professional and courteous. Things were explained to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit for my 20 inch studs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had 20 inch studs rather than16 inch this mount accommodated both my house and of course the 55 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount for our new 50 inch TV works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and hooked up everything with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall-mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician walk-mounted my tv and made all the appropriate connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV and sound bar. Also has the remote control working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv with complete professio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was prompt and efficient with installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was the Best! Definitely knew what they were doing. I had concerns with the mounting of the TV, before the installation, because the wall is 100 year old plaster and over the fireplace. These guys weren’t phased. Fantastic work. SO happy I let the Pros do the work. Completely Satisfied with the work, explaining on the set-up of the TV, and sound bar. Again very Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did a good job Moo ting my tv, 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to my devices and taught me how to use it he was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did an awesome job! Very considerate and thoughtful with placement and best mounting process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted it on my wall. They routed the One Connect cable through my wall conduit. I did not need instruction in connecting it to my smart devices, but that all worked right away. I continue to be a loyal Best Buy customer. I would not buy this anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Thrilled to have our new tv mounted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job! But threw my tv booklet away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really did a great job in mounting my tv.. only thing they threw my tv instructions away in which I need to learn my Tv..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV on Wall perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent which was a third party agent hung my tv with no problem. However i had my own mount and he immediately looked at it and said it wouldnt work. Though i understand this is what 'they do', its always wise to actually measure to make sure what youre sayings is correct. As it turns out, upon my request to measure and make sure, the mount worked just perfect and my tv was hung with no problems or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star! Love the tv mount and the products from Best Buy! the Best Buy crew and the service all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium white glove service from the best at Best Buy. I love this company!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not entirely thrilled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all the devices. They were friendly, efficient, and courteous. They left all the unused parts for me but they did not leave the most important thing in my opinion; the instructions for the TV ,remote, and sound bar. I have been very freustated at times "guessing "my way through some changes and set ups for streaming. Sub-woofer was located in the wrong place also.

    I would recommend this to a friend