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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 812 Showing 16,221-16,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the techs very helpful and friendly loved the service and definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, fast, efficient and helpful in explaining all the bells and whistles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, Friendly, professional. Looks great! Very easy for the family to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount relocation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was performed on-time, quickly and representative were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was awesome. Couldn't have asked for a better group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris Coolidge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his helper, did a fantastic job bringing in my new TV and taking out the old TV. They were respectful and put everything back into place before they left. They were kind and patient showing me how to use the remotes. I will definitely asked for Chris Coolidge when I need other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and quickly wall mounted my new tv. They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work very good time did a great job with all the wires and picked up all his trash after he was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team has been fabulously helpful, and their conscientious and attention to detail is really appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV with East to use controls I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision to have Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, great installation and very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Excellent Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad TV installer are nothing short of profressionals and skillful service agents. They did a beautiful job installing my 65" TV on the wall without leaving a single thing on the floor. They even hid the cables to make it look like an art display. I spent a lot of money on my LG OLED and didn't trust myself mounting it. If anything goes wrong, you're covered by best buy's insurance so at was at complete ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable, efficient, friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two men were friendly, knowledgeable, and worked neatly and cleaned up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let someone else do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had BestBuy install large tv in our home and was very pleased with the professionalism and speed of install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a re-connect to my devices because the smart TV portion was not always working correctly . They reviewed my system & moved my satellite boosters closer . Most likely I will have to replace those in the future . All has worked well except for a couple of times . Love Total Tech & Geek Squad . ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed by Best Buy team and worked very well, Very happy with the purchase

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Tv mounting

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad made sure my tv was mounted in the most optimal spot on my wall and were quick and made sure to ask questions so that I knew about options to hide cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected everything I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable, professional, prompt and efficient staff.

    I would recommend this to a friend