Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 814 Showing 16,261-16,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad did great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. The instal was professional and timely. Would use them again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad person customer friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was not a need to move cable, due to Spectrum app app and not needing a box. It was a simple hang the mount and plug in. The price of $199 was excessive for this service. Once realized that this was all that was needed should have decreased the price to $100 at the most. Had I known this was all that was needed I would not have hired The Geek Squad. This was misrepresented when I bought the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen come for mountain doing good job.perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough. TV looks amazing on the wall. Would definitely recommend Geek Squad services!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad tecs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and had the tv working well. They had difficulty with the receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, coundn’t ask for better, showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad gentlemen were friendly, helpful and knowledgeable. I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Everything we wanted such nice men doing a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Techs were great, professional, courteous, knowledgeable and patient tutors when showing us senior citizens how to use the remote and she even gave us her personal cell # just in case we found ourselves lost or confused. That was so very sweet of her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional capable and courteous An excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an excellent job on installation of my 65” TV. Didn’t take long, looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job and fast. Would recommend and use on future!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great and, fortunately, had the correct size mount on the truck to replace the incorrect size recommended at the store. Much better than app service providers I’ve used recently. You definitely get what you pay for with this highly professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and much better than the 3rd party. More knowledge and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Andrew and Madison - 1000 stars!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the many bonuses of buying from BestBuy and being a BestBuy TotalTech customer is the service and savings. Now i can add GeekSquad service. 1000 stars to my TV installers (with mounting and connect) Andrew and Madison! You are kept informed by email, text and even phone call with updates. SOOOO EASY! I HIGHLY RECOMMEND THIS BEST BUY SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional & polite. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew mounted the TV seamlessly on the wall. Did a great job. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very knowledgeable & helpful with location, proper height & teaching me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV easily and very profess

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my tv with all of my devices and it works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting the tv up connecting everything and the clean up.

    I would recommend this to a friend