Customer Ratings & Reviews

As I’ve mentioned in one of my other reviews regarding the set up, it’s a good alternative to having the cables just dangling behind the TV. However, it doesn’t completely hide away their cables as they have to come out of the wall somewhere to connect to the power outlet. I’ve had three TV set up, two of them where the cables were hidden, and one of them where the cable wasn’t hidden. Her geek squad information, the basic installation includes them neatly tying down the cables, but it’s still an eyesore for them to just dangle down the wall. The other two rooms look much better.

They did a Great job mounting my 75 Inch tv. Highly recommended

Geek squad is always great. They are knowledgeable and experienced. They always have the answers.

The agent mounted my tv perfectly without any glitches.

The first agents went the extra mile by moving my existing tv upstairs and wall mounting it. However, I realized after they left that I coudn't get my tv antenna channels. I had to call a second person who pointed out that the antenna cable wasn't connected to the tv. The five stars are for the two pairs of installers.

Awesome Service. Very Profeasional. Very Satisfied

Beautiful picture quality! 4k picture is stunning.

The agents that hung my 86” tv were very quick and professional. It was great seeing two women hang it. Thankfully the crew hanging it called a few days ahead of time so I could put an outlet and run HDMI cables in the wall to keep everything hidden and they informed me of exactly where to put everything to help them out and have a nice clean look. I highly recommend the service if you’re having a large tv installed.

Great set up for our television and professionally installed.

The Best Buy agent was polite and knowledgeable. He did the work neatly

Was very pleased with the customer service as both techs were extremely professional and informative. Top notch quality service all around!!

Very nice people, installed my TV quickly and efficiently.

They installed my tv. They did a good job. However they didn’t connect everything, such as my speakers my husband had to do it when he came home.

This could be very helpful for most people. I had some requests while purchasing this with my TV, i asked that Geek squad come do the install they said yes of course, then I asked if I had a wall power kit would they install since this is premium they will run the cables behind the wall, they also said yes. Well the day came the guys show up with the TV I automatically notice there shirts say something other than Geek squad but ok could just be the guys shirt, so I proceeded to let them start opening everything then we reviewed what is to be done and I show them my in wall power kit, he says thats not on the order list and that is an extra cost.... ok so I have the premium mount package you have to cut 2 openings in the wall anyway why can't you install this for me? I'm sorry thats an extra cost he said, so then I proceeded to tell him the 3 people I talked to prior to this said if I ha e the kit you would install it. So that's when I ask him if he is a 3rd party or with the squad and he tells me he is a 3rd party contracted through bestbuy. So I tell them not to worry about it i will take care of it, and i installed the tv on my own while talking to bestbuy about what I was told and what I got. Well they told me why yes it is an extra charged to install the eall power kit not sure why the other 3 bestbuy employees told you they would do it, and we are sorry not sure why the geeknsquad did not come out to mount the TV for but we can reschedule. So long story for... if you are ok with anyone mounting it go for it but be sure you get everything on paper take no ones word for it.

The guys were great! Mounted the TV in record time!

The crew came in with all equipment and well prepared. They were very speedy and did an excellent job

Very friendly Geek Squad people. Knew just what to do. Finished quickly.

The technicians were knowledgeable, patient and very thorough.

Very nice video. The geek squad was great. They were fast and and showed us how to operate new features. The also cleaned up the area around the tv.

Tv mounting worked perfectly and the installers were fantastic. Very pleased.