Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 816 Showing 16,301-16,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad turned one TV into two!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our TV, cleared out the tangle of wires connecting out devices and speakers, explained exactly how to connect to our DVD, game system, Firestick, and TV. So we're delighted. And when we contacted the Geek Squad to help hooking up our old TV to an antenna in our bedroom, they recommended an antenna ($35) that works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew took care of everything; disconnecting the old, reconnecting the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free wall mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came, hung the tv, hooked up the cable and synced up everything. Made it all so simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad insult my TV quickly thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and can I call it all device's great job thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience. Did a perfect job on installing my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks do it right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job mounting and setting up my TV. They made sure the mounting bracket previously installed was sufficient for my new 75” Sony Bravia, ensured it was level and secure. They took care when attaching the TV to the full-motion arm. They set it up for me, making sure it was connected to my Wi-Fi, Google account and cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional Service from the Geek Squad that installed my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was incredible. They explained everything, took their time and installed everything perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting done well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. What I didn't like is that I was told that they couldn't use the mounts I had, and I had to purchase two new ones for about $250. This happened after I told the person that I scheduled the service with that I had metal studs and what kind of mounting brackets I had. It didn't feel "right" when the techs told me this, but I let them go ahead with the work. Plus, I was never contacted by Best Buy after the techs supposedly reported back on my concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and timely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and friendly with great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, neat and very sharp. I would recommend them anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great !!! Very professional and clean and I would definitely recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sissy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great service, you know it is done correctly and was done timely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving a 4 because it took too long to get an appointment, however the service was great. The technician was respectful, polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. They were very knowledgeable and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Clean installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, Professional Installation. Would use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 75 inch big screen tv. They did a great job, I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went seamlessly. The technician was effective and efficient.He also was helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an awesome job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fantastic job. Friendly and efficient too. Great experience with Best Buy

    I would recommend this to a friend