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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad quality TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my TVs. Couldn’t have been done any better. These guys were the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job and was on time excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff at Cortlandt & Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Best Buy Customer experience was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used this item to mount a 110 lb 8K tv. Great item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, very nice people, they came and knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, my "75-inch tv is amazingly awesome... Great quality and the picture is clear..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a clean and wonderful job the tv is secured properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knocked it out the park!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Install went perfect! Both Geek Squad members were friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my tv , no problems , love that it is seria compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. On time, professional, and set up with mounting was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing... He was very professional and explained everything very clear.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing. Product knowledge and expertise really shows. I use them religiously. Can't go wrong with these Geek's. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in and out in less than 1 h arived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fantastically skilled. They installed tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was essential!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and extremely proficient and knowledgeable to make it perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t take them long to install the big tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad people that installed my 75 inch on wall above their heads did awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I should have installed it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have installed this TV myself but a combination of the size and cost pushed me to hire the Geek Squad. Quite a mistake. We were moving into the house and I had a myriad of other deliveries and installations going on at the same time. The 2 installers came in and got right to work, I had purchased a soundbar and asked them to install that as well (50 bucks plus a 45 buck bracket). I said ok. The TV was installed, the soundbar was attached to the back of the TV but here's the kicker, they installed it facing the floor and because it was a tilt mount on the TV it faced back. Stupidity doesn't even begin to explain this. They quickly went through the remote with my wife without her having the opportunity to try for herself and see if there were any issues. Turns out the sound reverts to TV speaker over and over again and guess what because of the silly configuration those speakers are covered. When I called to complain, they said they would send the same guys out in a week to 10 days. No way. next tact, give me my money back for not installing this correctly. No, it is installed, correct? Installed but not correct!!! They finally gave us the money back for the soundbar install and bracket but that wasn't until the incident was escalated. So guess what, I ended up reinstalling 70 to 80 percent. I will never have the Geek Squad in this house again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All other installs were done properly except the one in master Bedroom was not mounted high enough. The agent asked me and I told him higher due to my dresser will be placed under TV. Had several installs that day. Didn’t check height. This agent was too busy talking and not focus Also Install in basement cable box wasn’t mounted higher enough on back on TV. Remote doesn’t work , have to point behind TV to turn on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 inch installed on a mount. Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and nice people. Quick install. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my 65” tv and wall mount to a brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV and mount to my brick patio wall. Looks great. Now issues. Friendly and polite.

    I would recommend this to a friend