Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 821 Showing 16,401-16,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Living Room TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get the living room TV mounted on the wall for years and using the geek squad made it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and careful with gloves and masks. Explained as they went. Everything worked terrific. After they left I played with the Harmony remote and found I didn't like it. Maybe with more time it will get better. The remote for the tv works great but has changed the location of previous remote. All in all the Geeks are excellent and did the store proud. I will be using them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & professional!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents took down my old tv & set up my new tv in less than 30 minutes! Thanks guys :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/equipment installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent totally installed all devices seamlessly. Victor was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount as recommended by Best Buy sales person met our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! On time, courteous & professional.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, courteous & professional. Got the job done, installation & mounting of our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE INSTALLERS DID A GREAT JOB.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLERS WERE ON TIME, KNOWLEDGEABLE AND ANSWERED ALL OUR QUESTIONS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great guys mounted my tv. They were patience and answered all of myquestions..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked everything up and we’re very helpful advising as to how to use tv, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the mount and TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were quick, cleaned up after and super polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a quick installation and health safety was never a concern having them in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done by the installer and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harry & Jake installed my TV like a cool breeze.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek squad associates knew what they were doing and the tools needed to do the job. They both were very coordinated to get on to the job and completed it in a most efficient & professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, great job,great job,great job,great job,great job,great job,great job,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad hung my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall and connected it to my cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internal lack of communication

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well, mounted good job. just had wrong wall mount first time they came out. had to wait another 3 days to get it installed. I believe the whole thing was a lack of communication in-house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled my 65in LG OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic! Very fast, efficient, and respectful! Wouldn't change a thing! They mounted my TV exactly where I wanted and gave me suggestions about placement etc. They made sure my TV was setup and calibrated before leaving! Just GREAT all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs finished the installation then tested all to make sure all was up and running correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV with care.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very professional. Technician was fast. He came prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gave us more then what we expected thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the experience was great. Not only did they install what was on the work order we also had them hang another TV as well.

    I would recommend this to a friend