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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 828 Showing 16,541-16,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV neatly mounted, good quality delivery, professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up. Arrived on time and finished fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems with my equipment noted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every things is working great. The technician was very helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large TV purchase required new mounting and some electrical moved. Guys did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Grest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount works great with my new TV. It was Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome. Very effiecent, friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater installation was done with skill and care. BestBuy techs were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad service...they've been amazing and I would recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks where on time an done in no time works great and went over everything a must have with new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is in the perfect spot, delivery was great very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE FABULOUS. AMAZING and exampled everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my new Television. And I'm pleased with the service provided by The Geek Squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over were super professional. Did not leave until the job was 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. They were very knowledgeable and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly Geek Squad people. Knew just what to do. Finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that did the installation were professional and informed me of everything I needed to know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting my TV'S were done successfully. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys . didn't take them much time to install tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting the TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted both TV’s and went through the setup for both. They also help us with our Eero extender’s that we purchased from Best Buy. To make sure we had the best internet coverage throughout the house. This was the third time we have had them install products for us.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GeekSquad set it up, yes, but how do I use it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the sixth home set-up I've arranged through Geek Squad - the first five were great, five stars! This one wasn't great - yes, they plugged in the TV to see that it works, mounted the TV to a table top swivel stand(and they assembled the stand) and set then TV on a cabinet. They attached my DVD player (but didn't actually try it to make sure the hookup was right). They attached a Roku Ultra device that I purchased with the TV but didn't explain to he how to use it really. They didn't show me the ins-and-outs of operating the TV (I still don't know how to get to channel 10). Best Buy phone support said a manual for the TV is only available online. Great. But what's the URL I go to in order to download it? I guess from now on if I arrange for in-home set up I will have to make it very clear that I expect to be shown how to use the equipment.

    No, I would not recommend this to a friend