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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and polite and very knowledgeable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys did an excellent job. Very pleased with the workmanship!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” go big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great. Communicative, friendly, and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did awesome installing my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service call ive gad in years! Would definitely use service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guy was very nice and neat! He was on time. And very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads did a quick great job super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55’in tv it look great really happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install less than 30mins, perfectly hide all the wire behind the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation crew was Fantastic and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great on point in on time outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek (Philip) did a great job!!!!!!!!!!!!!!!!!!!!!! !!!!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad arrived on time and mounted my TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer gone have them work for me again….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work was done fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had my 85” installed and set up in less then 30 mins. The install is solid and secure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mounting Not in Accordance with Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have written this review much sooner, but we moved into a new house a year ago and had too much on our plate to deal with this at the time. Right after we moved in, we had Best Buy come mount our tv. The wall where the tv was going already had a power outlet and a wall plate with coaxial and CAT6 jacks. We had asked for the mount to be installed above the wall plates and then went back to working on other things rather than standing over the installers’ shoulders to supervise that they would follow our instructions. They unilaterally decided that mounting the tv another six inches higher above the wall plates would be too high and installed it so that the arm was directly over the wall plates. The mount cannot go flush against the wall because of where they installed it and they had to take the cover off the electrical outlet to make it all work. We can’t even use the wall plates behind the tv for power and Ethernet because of how it is all set up. They also drilled what they called “test holes” to find our studs which we had to putty over ourselves. Very disappointed with the experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my other tv in the bedroom, they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on geek squad - expertise, timely, thorough, transparency and trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Allen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent exceeded all standards in connecting and installing my Tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maxwell and Curtis are the best! TV was installed in little to no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very very professional. Everything worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and professional in mourning our new TV

    I would recommend this to a friend