Customer Ratings & Reviews

Had two agents show up, on time, and totally professional following confirmation call and pre-arrival call. Got to work immediately, and perhaps too quickly, as we ended up with four (4) extra holes damaging the wall (and not repaired), when mis-measuring the height for the mount to provide the desired height for the TV Screen. Additionally, with anything of substantial weight or value, I was suspect of the use of a magnetic "Stud" finder, which only really locates the screw or nail placed (right on/off center) to secure the drywall, and NOT the exact center of the stud which is essential for full strength and safety. Furthermore, the use of the backing washers that came with the mounting kit, and would provide additional surface area to bear weight and spread load from bolt head to mount were refused to be used, even when asked, told as "extraneous" and unnecessary. Afterwards, pulling on the mount to demonstrate strength actually flexed the wall, popping nail heads and seams, but hard to prove . . . However, the apres mount demonstration of the TV and remote operator, and of the features to further explore were very helpful Yet, if it were not for the unwieldy size and cumbersome fit, I feel I would have done better taking my time and mounting the TV myself without any damage and the peace of mind of a secure stud centered mount.

Geek did an outstanding job, fast and secure service, just the way i expected, thanks

Installation went very smoothly. The guys were professional and courteous. Things were explained to me.

had 20 inch studs rather than16 inch this mount accommodated both my house and of course the 55 inch tv

The agents were able to hang both tvs but didn’t have the materials to make both operational. One agent was polite and friendly, I felt the other agent felt put out and annoyed. I really shouldn’t have had to pay for both.

The agents mounted my TV and connect it all my equipment to it

Tech showed up on time and was very professional. Also mounted my sound bar to maximize setup with TV mount.

Very professional and knowledgeable. Job well done!

Showed up on time and did a great job mounting the tv

Excellent and professional Service from the Geek Squad that installed my TV

They did a great job they were clean courteous and efficient

These gentlemen were THE BEST!!! So kind, helpful and knowledgeable. Would HIGHLY recommend these two 100%

The agents mounted the TV and can I call it all device's great job thank you.

Did a great job hanging my 60 inch tv, fast and friendly

Team did a good job installing TVS. Were careful with product, cleaned up afterwards

Geek squad did a perfect job mounting my tv. They explained details too!

The tv was mounted by the professionals and they did an excellent job. They also showed me how to program the tv and made the installation a breeze! Continue to give great service and support!

Tv mounting worked perfectly and the installers were fantastic. Very pleased.

Everything was great, very professional. But, the tv is not even(straight).

Five star! Love the tv mount and the products from Best Buy! the Best Buy crew and the service all around!