Customer Ratings & Reviews

These guys did a fantastic job! They were quick and very knowledgeable!

The agents did a wonderful job mounting my 83inch LG. They made sure everything was connected and working before they left.

The arrived on time and completed the installation in a timely manner. Everything is working correctly.

The installers were very efficient and proficient.

Fast and down right with no mess most importantly . The price was steep but worth it .

The agents mounted and activated everything for me. They were very helpful in setting up the remotes.

I must say, I was impressed by geek squad's installer. He knew everything and recommended a few things.

Our TV was delivered on time and the installation was very easy as the mounts were already on the wall.

Initially when my TV got installed, it ended up higher on the wall than expected. I was very impressed with Geek Squad when I was able to call and discuss the issue, and was able to get a re-install completed. Not only that, but it occurred the day after I called to discuss the issue. Both crews were professional.

Needed a new TV mount for the larger TV purchase I made.

This could be very helpful for most people. I had some requests while purchasing this with my TV, i asked that Geek squad come do the install they said yes of course, then I asked if I had a wall power kit would they install since this is premium they will run the cables behind the wall, they also said yes. Well the day came the guys show up with the TV I automatically notice there shirts say something other than Geek squad but ok could just be the guys shirt, so I proceeded to let them start opening everything then we reviewed what is to be done and I show them my in wall power kit, he says thats not on the order list and that is an extra cost.... ok so I have the premium mount package you have to cut 2 openings in the wall anyway why can't you install this for me? I'm sorry thats an extra cost he said, so then I proceeded to tell him the 3 people I talked to prior to this said if I ha e the kit you would install it. So that's when I ask him if he is a 3rd party or with the squad and he tells me he is a 3rd party contracted through bestbuy. So I tell them not to worry about it i will take care of it, and i installed the tv on my own while talking to bestbuy about what I was told and what I got. Well they told me why yes it is an extra charged to install the eall power kit not sure why the other 3 bestbuy employees told you they would do it, and we are sorry not sure why the geeknsquad did not come out to mount the TV for but we can reschedule. So long story for... if you are ok with anyone mounting it go for it but be sure you get everything on paper take no ones word for it.

The agents installed my tv mount,tv, and sound bar fast and the work was done with great care.

The squad mounted and connected all tv's and all equipment. They were friendly, professional and super helpful. They helped with app installation and helped to connect smart home devices. They went above and beyond to answer any and all questions. They even returned to verify their answers.

On this one I felt the team had some difficulty mounting the bracket and tv. It sounded to me the screws didn’t match the bracket so the crew had a slight delay. One thing worth mentioning Best Buy should follow up with a site visit since mounting team just mounts the tv telling follow the screen directions that leads to the owner following the directions but that doesn’t answers all the questions. No owners Manuel included

Very Professional, polite and knowledgeable. Highly recommend.

The agents mounted my tv on the wall and did a great job.

Agents did an excellent job installing 3 televisions

The agents mounted my TV and connected all of my sonos speakers all within an hour. Great job!

Amazing service set my TV up and took time to go over everything with me!

Installers did a fine job. They did a careful job and left no mess. I have no complaints!