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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    77” cx oled mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional and great communication. They had an issue with my old mount and replaced for no charge. They made sure I understood how to use the tv before they left. The only grip and it’s not geek squads fault, it the TV might be too big for the mount provided. It’s leaning a bit on one side and after several adjustments it’s still not exactly perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV about fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an outstanding job in a difficult situation. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scarlet McCready and her assistant were very professional and helpful. The Samsung 43" TV was installed the way we requested and Ms. McCready completed the setup by insuring that our new Smart TV was cable and internet connected. And she spent additional time showing us how to navigate the TV's features with the remote she programmed for us. Outstanding service from the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fantastic job. Friendly and efficient too. Great experience with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and quick. They answered all my questions and were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new 65" Sony TV and about a week after it was installed began having a problem. I called tech support and told them what it was doing. They scheduled to have the crew come out and replaced the TV with a new one. The guys that came out were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product wuality & Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is terrific & our existing Samsung Soundbar is working even better. Geek Squad technicians excellent in both work & recomendations for best viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys did a great job and was extremely knowledgeable. He answered all my questions and was very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and stand efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and stand efficiently and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and did a great job mounting my TV. I would not hesitate to use their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were wonderful! They hooked everything up and mounted the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast. Did job clean and easy. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job in a small amount of ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all your personnel were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional and willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was installed in 20 min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and very affordable mount for my tv. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job delivering and mounting new tv on wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was great. Jay was very friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and professional and had the installation completed in a short time. They also called to let me know they were on their way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They could not have gone better, excellent work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job, very professional and courteous, what more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great on wall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iinstallers did a great job installing our tv on the wall. They are quick, efficient and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting experience good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great on mounting the TV and showing us the basics but was not able to get us set up with the cable via wifi. We had to contact the cable company for those instructions. Navigating between apps ended up being a trial and error learning experience.

    I would recommend this to a friend