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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 834 Showing 16,661-16,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 75 inch big screen tv. They did a great job, I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always Geek squad does it right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great. They are knowledgeable and experienced. They always have the answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and Alberto were excellent in setting up our TV. They are very knowledgeable. I appreciate their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount and great team who can out to install it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a huge difference from our old television. The tech was awesome and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and very professional. They were very helpful and were able to answer my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guy arrived on time with plenty of heads up beforehand. He checked out the situation and worked quickly to install the mount and install the TV on the wall of my living room. He did a very neat and tidy job but I felt like he was under pressure to complete the job and get out the door in too hurried a fashion. He was very courteous and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Courteous, efficient and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job! Did well instructing us on the use of products and cleaning up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Awesome customer service. Definitely will get the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 65" Vizio installed on my wall with a new mount. They did a fantastic job and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved several TVs from room to room. They were very efficient and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving a 4 because it took too long to get an appointment, however the service was great. The technician was respectful, polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficiently done. Adam and his crew knew what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks better than before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I’ve mentioned in one of my other reviews regarding the set up, it’s a good alternative to having the cables just dangling behind the TV. However, it doesn’t completely hide away their cables as they have to come out of the wall somewhere to connect to the power outlet. I’ve had three TV set up, two of them where the cables were hidden, and one of them where the cable wasn’t hidden. Her geek squad information, the basic installation includes them neatly tying down the cables, but it’s still an eyesore for them to just dangle down the wall. The other two rooms look much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absouletly the best! Wonderful setup. They asked questions, so very patient explaining the steps they were taking setting up everything They made sure I could operate the remote easily.(I'm 73) Couldn't have been nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV in no time and were very professional. Would use again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was great! Very helpful and friendly. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Gentlemen did a great job and were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was awesome! Very professional & coordinated every step with me!

    I would recommend this to a friend