Customer Ratings & Reviews

The agents mounted and connected my TV to my devices and were very helpful in explaining everything to me.

Service was excellent. They did a great job mounting our tv.

The agents were wonderful, especially William! He had a great demeanor, by which I mean sense of humor and it made the whole installation process that much more enjoyable, fun even!

The geeks arrived on time...were very professional! Speedy service and left quickly!

The technician did a great job of balancing the sound and color of my new LG 77” oled tv. Great job and very courteous.

The techs were patient and ensured 100% satisfaction before leaving. I say this because I purchased a Kanto TV wall-mount that would not install correctly without the TV being off-center. Luckily they were able to use my existing Best Buy brand TV mount with end result of a perfectly positioned TV.

Professional installation. Took proper Covid precautions. Excellent experience.

They were on time and excellent and knowledgeable and friendly

Very professional team came and hooked up my TV- no issues

The geek squad was incredible. They explained everything, took their time and installed everything perfect

The technicians were great. What I didn't like is that I was told that they couldn't use the mounts I had, and I had to purchase two new ones for about $250. This happened after I told the person that I scheduled the service with that I had metal studs and what kind of mounting brackets I had. It didn't feel "right" when the techs told me this, but I let them go ahead with the work. Plus, I was never contacted by Best Buy after the techs supposedly reported back on my concern.

Mounted an 85" TV to our wall quickly, efficiently, and perfectly! Everyone involved went above and beyond what was expected, and went through great lengths to make sure everything was done well, and without leaving any kind of mess. Would hire these pros again without a doubt in a heartbeat! Really took the stress out of setting up our system

Great job they did an amazing service in placing the tv This was not geek squad

The squad was great, fast and efficient. Mounted my tv perfectly. No issues.

We had a great experience with Geek Squad, great customer service very efficient, made sure our new TV worked properly taught us how to use the new remote, spoke with us the whole time as they were setting up,, what to expect an so on.. As well they cleaned up the wire areas so it didn't look messy and all jumbled together. We would recommend Geek Squad to all of our family and friends.

Very professional and knowledgeable on hanging the TV

Best Buy guy did a fantastic job with the install, this is the 4th tv they have installed in my house.

The tv installer did a great job! Had to customize cables, and he stayed until tv was working properly

The team was professionally and knowledgeable about the product and the installation was quick.

The installation was on time and they did a great job. Very courteous and they cleaned up before they left