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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 838 Showing 16,741-16,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the guys who installed it were fabulous, patient and kind! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting guy came and did a good job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this and had the service scheduled for a couple days later. The man arrived on time, and respected that we were trying to avoid him due to fears about contagiousness. He was thorough, and he disclosed up front that if we had metal studs he would have to sell us a different mount due to safety concerns (the store SHOULD have told us this when we bought the tv and mount, but nonetheless).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person did a great job with the work but I had like a 8 hour window of when they would show up that sucked. When the person called me to confirm a time he said he was 10mins away (didn't help). When he arrived he just realized that he could mount my 75" tv by himself so he had to wait for back up. Outside of that it was good. Work was good. They cleaned and removed all trash. He even had a surge protector he sold me for my TV that I randomly needed last mine. Made up for the craziness. Over all it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad overcame a few barriers to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Benjamin) discovered previous connection had been covered by a cabinet installation and had to make some cuts to find the cable connection to the TV. He was able to accomplish the task and we ended up with a beautiful installation. We appreciate the extra effort the squad went to make it happen and that they had all the tools necessary to successfully complete the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was set up and l learned to use it - I am very pleased. Excellent picture and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the installers of our TV. They did a great job in a minimal amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my tv was awesome. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb mount & reasonably priced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad found the studs, & mounted my new 55 inch TV. This mount offers tilt, up & down & side to side adjustments. It is perfect for my needs. Emily was able to hide the cord in the corner where the 2 walls meet. It's perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who did real well did a good job on installing it. The TV fits well on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my item and hook them up great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount my item and helped install some of my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a solid job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were quick and did a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did great job connecting tv and stereo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose Castro is an exceptional Geek Squad member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 75" TV and connected all the remotes and speakers to it. Jose Castro is an exceptional Geek Squad member, very courteous, patient, and knowledgeable. We aren't techno-savvy, but he took the time to explain everything to us in terms that we could understand. His partner is very good too. Best Buy must be very proud to have employees like them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was nice and polite they set up my tv show me how to use it and made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It works like it is supposed to. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents Installed my TV mount and TV equipment quickly and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a excellent job of mounting TV and cleaning up after job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job installing the mount also they clean afterwards very neat when cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, professional and nice to my Rottie, Mia. They were very knowledgeable and helpful with the apps as well. Welcome back at my house at any time.

    I would recommend this to a friend