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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was the best service you can received for tv mounting. The technician called a head of time to inform us of his expected arrival. He ensured all bolts and equipment was available. Plus, he had extra wires which were needed in his van and were available for purchase through Best Buy. I was was able to purchase these items quickly and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job good attitude nice job keep up the goid work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick mounting but unable to hide the cords

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy, TV looks good but just disappointed that the cords had to place in a white box vs hidden in the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went swimmingly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out were quick, funny, answerered all my questions, and helped me to mount my tv in no time! They were very respectful, and cleaned up as they were working so when they were gone the only way you could tell they were there was.. well, the tv on the wall! haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to install on any wall if you know what you are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the tv. And we’re very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my Tv quickly and neatly. Loved that they cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of my Vizio TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and secured TV to a basement wall. Showed a very non-tech person how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and courteous. Took measures to keep things clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job Very professional. Everything worked perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was extremely polite, efficient and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my cable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer very conscientious and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting the TV into concrete blocks in my basement. What impressed me most is how he checked to see the TV was working after installation and noticed the TV was not working properly. Because of his willingness to ensure everything was in working order, he was able to get a new TV brought out that day and saved me the trouble of dealing with customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys who set up my wall mount & tv were great did everything I asked and even fixed my toilet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good clean install came on time no problems with anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and very professional. Very pleased with the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gents mounted tv with clean, quick, professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a quick and thorough installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended service, very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional and did a great job in a short time. Amazing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful what you order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my 90 year old mother in law to be installed at her residential living facility. the install was fine, but I already had a wall mount, but wanted a soundbar installed. first, although we ordered everything needed, including the sound bar mount, it came in different times and one critical piece never arrived (sound bar mount). Did a UPS track -- they said it was signed for -- but the name of the signer was unknown. But UPS said talk to Best Buy. BEst buy said talk to UPS. So we ended up ordering a second mounting bracket for the sound bar. After paying for a premium GEEK service -- thinking that would also include sound bar installation, we were told no, and had to have a second visit by the installer. We ordered on line -- which was also held against us -- our fault (we were told) for not going to the store to talk to a Salesperson before ordering?? Isn't the point of on line to save time and money for Best buy and us? The installation, once all the caveats are taken into consideration, went fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 80XJ 75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome made sure everything worked before they left!

    I would recommend this to a friend