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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 841 Showing 16,801-16,820 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my tv, sound bar, and bracket. Would hire them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind and very up to date on mounting the TV on my current wall mount. They went the extra mile by moving the mount lower on wall as I asked. All good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and it was perfect and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what to expect as this was my first wall mounted TV and the first time I had used the geek squad, let me just say that I was very impressed. Not only was the job done exactly as I had hoped, but quickly and efficiently. The geek (technician) helped in every aspect and once finished, I could dive right into my new toy as every streaming account of mine had been activated. I'd use them again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for better installers! Kind, efficient, knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team help me. They were quickly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Awesome Installing My T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was outstanding! He arrived on time and put on shoe covers before entering my home. Once in, he went immediately to work removing my old t.v. and installing the new one. He was polite and informative the entire visit. I can't say enough good things about him and his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing. Got everything connected and showed me how to use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Tv mounting

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad made sure my tv was mounted in the most optimal spot on my wall and were quick and made sure to ask questions so that I knew about options to hide cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed TV quicly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall, connected all devices, but did not organize wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected it to my devices. Did a great job & was informative and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install with knowledgeable fun guys and great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew C, was exceptionally helpful and knowledgeable about mounting TV to walls. He offered advice about sound bars and mounting them as well. Cleaned up and took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, were friendly, courteous and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV on my existing wall mount very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very well mounted on the wall and all cables hidden. We appreciated the qual it of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we were prepared, but had a few issues with our cords not being long enough and having to rerun some through the wall. What we didn’t have, the Geek Squad was able to supply. They got everything hooked up and connected on our cable remote in a way that was easy to use and didn’t required every single remote we had. Would use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this service. They installed quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job of the install, hiding all my wires and explaining everything to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service. They showed up during the window promised and called before they arrived so that we were prepared. They were knowledgable and professional and ensured that it was installed correctly and we were comfortable with how it worked. Saved us a lot of time and effort!

    I would recommend this to a friend