Customer Ratings & Reviews

The agents were excellent! They set up my TV and adjusted all of the settings. They showed me how to use the remote and how to view the TV setting and the Apps that are available. Thank you to Christopher and Matthew!!!

Jack was amazing and communicative. Excellent service and very professional.

The mounted my tv and setup my sound bar. All perfectly level. There were some odd sound drops when I started watching it later and he came right back the next day to check it out for me.

The Geek Squad did a great job mounting my tv, sound bar, and bracket. Would hire them again!

Appreciate the explanation while the install was in process

The geek squad was on time and professional. Mounting is solid. No issues at all.

Erik did a great job. Very knowledgeable and professional.

The agents were excellent. They did a great job mounting the TV over my fireplace. Very professional and friendly.

I ordered this for my 90 year old mother in law to be installed at her residential living facility. the install was fine, but I already had a wall mount, but wanted a soundbar installed. first, although we ordered everything needed, including the sound bar mount, it came in different times and one critical piece never arrived (sound bar mount). Did a UPS track -- they said it was signed for -- but the name of the signer was unknown. But UPS said talk to Best Buy. BEst buy said talk to UPS. So we ended up ordering a second mounting bracket for the sound bar. After paying for a premium GEEK service -- thinking that would also include sound bar installation, we were told no, and had to have a second visit by the installer. We ordered on line -- which was also held against us -- our fault (we were told) for not going to the store to talk to a Salesperson before ordering?? Isn't the point of on line to save time and money for Best buy and us? The installation, once all the caveats are taken into consideration, went fine.

Geek squad guys perform and Excellent work with the tv

Experienced crew. Did very professional job. Answered all our questions

Great guy, TV looks good but just disappointed that the cords had to place in a white box vs hidden in the wall

The technicians were on time and professional. The tv look great.

Very good quality, nice and stable product. You can turn every angle. Won‘t fit for every TV!

Guys did a outstanding job. I'm very happy with it.

The guys were pretty cool and mounted my TV without a hitch. Nice and quick.

Easy to use and perfect for allowing the tv to be seen anywhere in the room.

These guys who set up my wall mount & tv were great did everything I asked and even fixed my toilet

I didn't know what to expect as this was my first wall mounted TV and the first time I had used the geek squad, let me just say that I was very impressed. Not only was the job done exactly as I had hoped, but quickly and efficiently. The geek (technician) helped in every aspect and once finished, I could dive right into my new toy as every streaming account of mine had been activated. I'd use them again without hesitation.

Agent mounted and set up tv quickly. Then cleaned area.