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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 858 Showing 17,141-17,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv very neatly and according to my wishes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and all questions answered, mounting in corner wasn’t easy, but finally everything went fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently there is no other installers in our area. I placed my order online to have a 75" TV wall mounted on a Saturday. They called and were able to come early since they were ahead of schedule! They were very quick with the install, CLEAN (even wearing shoe booties), and the finished install looks great! I was pleased to see them level the TV properly and clean their mess as they go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our 2 tv’s expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly and informative which we greatly appreciate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Support by Mike and Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Michael exceeded their customer service and knowledge base before, during, and after our TV was installed and mounted on our wall. Both were very professional and both made me feel I was their only customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squard were efficient and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs were friendly, positive, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty impressed with the in-home service. The team was very efficient and professional. They took me through the operation of the remote with the new TV and it was just great. The service is exceptional and I will use it again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was relatively fast by Geek Squad (About 2 hours). Very informative on what TV can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” wall mounted Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv with no wires showing!!! Excellent job. Very knowledgeable and cleaned up after themselves!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 86 inch tv and love it... They did a great job... Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting TV and removed old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed this wall mount and we are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 5 tvs and made the wires flow through the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John T and his associate were prompt, efficient, very professional and wonderful to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer was very professional and on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TVs big and mounted! Installer was on time and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and well knowledgeable about the installing of my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and answered all my questions and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer said no you need this one and showed me the difference sand I enjoy my tv tremendously,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set it up did a great job. Very personable and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and quickly installed the TV mount. No issues.

    I would recommend this to a friend