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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 863 Showing 17,241-17,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed the TV mount wall and the TV quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and performed the task to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs came in and knew exactly what to do. They did an excellent job mounting my tv, explained how the mount worked, and cleaned up after themselves. They even had a little custom made cardboard piece to catch the dust when they drilled the holes in the wall. Very nice and personable, thorough and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was excellent .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of mounting the tv and getting it all tuned up so that everything was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Rep installed TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hung/installed a TV Wall Mount and then correctly hung our 50' TV. Installer was on time, called the day before to verify appointment time. He had all the correct tools and hardware and found the wall stud with no problems. Agent was friendly but professional. He also wore his all during his appointment. My wife and I were really pleased with the services provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived on time, was very professional and courteous and qualified. And was very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took time to remove a speaker that was in the way and pulled the wires for a new center speaker. They even made a recommendation for the new one. The mount looks and works great! Giving room for center soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a quick and professional job. Hooked up my peripherals and sound bar as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV and mounting braket they couldn't have done a better job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quickly mounts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mount holds my flat screen TV without problems. I had my TV mounted by best buy and they were able to do everything within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and very professional. I would highly recommend Best Buy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional I enjoyed the conversation and they did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad had me set up very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient in setting up my tv. He answered questions and made sure I understood the tv capabilities. Interfaced the new tv with all my devices and satellite service without any trouble. He was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Jonathan has been to our home to install through Geek Squad. He is very nice and very knowledgeable. He respects our home and most importantly is very pleasant and patient with all the question my husband and I have. You have a very good employee with Jonathan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient! Great work. Absolutely 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too big to do myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the guys that came in. They hung it where we needed to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team mounted my TV to the wall quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek's Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad was very professional, quick and detailed orientated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my television and sound system!

    I would recommend this to a friend