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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 868 Showing 17,341-17,360 of 38,693 reviews
  • Rated 4 out of 5 stars

    Sony 65 oled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was in time super easy to talk to and have things explained to us. Epirus ask for him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when scheduled and quickly set up my new TV. Wore masks and felt safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sorry I don’t remember his name , he was very nice

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got everything done fast and cleaned up nicely.He showed me how everything worked and made sure I understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick service. mounting was secure and i didn’t have to do anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched two TVs and made all connections.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad guys were helpful, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I was really impressed with the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great - installed and hooked up everything needed in the house !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Sony 75X950H & full motion wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a great job arriving as promised, unpacking our bracket and TV, mounting it on the wall, setting up our peripherals, loading our streaming accounts and explaining how to operate everything. They were minimally invasive, followed COVID protocols, courteous and cleaned up properly in a short period of time. I would use this service again in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture and sound are only good qualitys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture. I'm glad i had the Geek squad to set it up because for me it was a nightmare to get through the setup and getting used to h9w to use it. It is a pain because i have to use both the tv controller and the AT&T controller to watch the cable shows. If i would have known how complicated this tv was i would never have bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television arrived on time with the installers. When they pulled the television out of the box, it had a severely cracked screen, so they put in a high priority replacement which was installed within a few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionalism and team work made it fast and efficient installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a quick and fantastic job installing the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did everything we wanted and how we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad of Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick, clean and helpful with delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation, The Geek Squad is Amazing...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, professional and knowledgable! They helped me answer many other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install it and a 75 inch TV. Went up easy and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick and the service guys were excellent

    I would recommend this to a friend