Customer Ratings & Reviews

They were fast, neat clean.They hid the wires in the wall. Cleaned up their mess. They set up the 75 inch smart tv. They were on time. They had knowledge . I had purchased my tv elsewhere with nightmare concierge service & they rescued me.

They came in and installed my TV wall mount for the 70in TV and it’s petfect! It fits so well and safes so much space !!

TV picture is terrific & our existing Samsung Soundbar is working even better. Geek Squad technicians excellent in both work & recomendations for best viewing

The Geek Squad showed up on time and was very professional. Also connected all electronic devices.

Geek Squad did such a good job on hanging one of my TVs that I used them again. Nice People.

Ordinarily I wouldn’t pay the money to have someone mount my tv but I live in a really old building with terrible walls so I decided to fork over the cash to protect the money I spent on the tv. The person from the geek squad was quick and incredibly knowledgeable. So although Best Buy’s price is steep, the service is top notch. Probably even better if you have a lot of items to connect to your tv and aren’t very technically savvy

I had the best customer service experience! The agents arrived during the scheduled, were very professional and even wore shoe covers to protect my carpet.

James and Tyler were awesome. Very professional and knowledgeable.

My TV’s were mounted nicely! The guys were very good at their job!

Install went well, mounted good job. just had wrong wall mount first time they came out. had to wait another 3 days to get it installed. I believe the whole thing was a lack of communication in-house.

Tech was very diligent finding right parts to install a new TV set. Very easy to work with.

They were done in an hour and cleaned up afterwards. I am happy with this service and will use it again.

Very pleased with our technician in explaining and setting up everything we needed.

Your agent went above & beyond the call of customer service. I ended up having the wrong wall bracket and he not only showed what was needed, he came back later to install it.

Agents attached tv to direct tv device. When they were here originally, the cord was not long enough. They did not have a longer cord on truck. So we accepted where direct tv device had to be. However, we had trouble turning it on as it was under a piece of furniture. So we had to re-schedule them once we bought the correct length cord.

Love that techs will install and put up tv on the wall.

The installers were excellent. They did a great job setting it up and I'm very pleased

both agents that arrived were excellent. they connected all of our devices to the tv and also went above and beyond and mounted our surround sound as well. enjoying our tv and surround sound as i type this! thanks Rashad and i forgot the other gentlemans name.

Great job and professional effort exceeding my expectations

good product and installation was smooth and professional.