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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 870 Showing 17,381-17,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very nice people and they did all the wok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Pros do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing Tv's is great when you have a professional crew like this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of media components professionally installed. The Geek Squad scores a perfect 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow Amazing service and friendly people who know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An exceptional Geek Squad Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our wall mount and 65" Sony TV were excellent. Very professional, knowledgeable, helpful. Not only did they install everything, they also taught us how to use the TV and the wall mount. We've never owned a TV before so we had a lot to learn. We actually made short videos of how to use everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install and TV hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did nice installation. A little issue connecting sound bar to the one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was courteous, knowledgeable, and prompt. It is a bit pricey but worth it for a guy who is not diy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount the tv with no issues and connected everything and left no mess!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV and hooked up components as easy as 123. Super fast reliable installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV and sound bar quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and helped me get apps installed. Showed me how to use my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and TJ did a great job mounting and providing with easy to understand use instruction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV above our fireplace and made sure it was working properly. When I noticed there was no sound, they came right back and fixed the issue within minutes. They did a great job! So thankful for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Perfect mount, easy setup and fine in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did good work and made sure it was what I wanted before completing the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent! They set up my TV and adjusted all of the settings. They showed me how to use the remote and how to view the TV setting and the Apps that are available. Thank you to Christopher and Matthew!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting my TV on the adjustable TV stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service when I have Geek Squad come install, I am confidence in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great, clean and fast professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, clean and fast professionals they know what they do good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job fixing my mounted TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting both my TVs in our new basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and exact. Made the tv level. Were kind and careful.

    I would recommend this to a friend