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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 870 Showing 17,381-17,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    GEEK Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and installation was completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the installation I would recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, great people, very professional, made it easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Malcolm installed my televisio quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malcolm was great. He was very courteous and prompt. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mounting experience the guys was on time and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with our agent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great installing and mounting our TV. Several items I purchased at Best Buy did not fit and/or were not the correct items and agent had what was needed in his truck to complete installation. Geek Squad agent did a wonderful job. He took the time to explain the technology part of new TV, remote etc. Highly recommend using Geek Squad especially if you are not comfortable with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted mu tv and connect all my devices.. very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv very neatly and according to my wishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had amazing service with our tv mounting. Great efficiency!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy and well done. Thought it included making the wires in a nice orderly fashion, but that was another package that cost more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was a pleasure to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were courteous, fast and efficient! Would gladly welcome them to assist me again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 5 tvs and made the wires flow through the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85-inch TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional did a great job could not ask for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the equipment and mounted the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs know how to mount TV for "bed" viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs suggested a height and they were right. Perfect height to watch TV in bed. The atmosphere is like being in a theater: very dark with a bright screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job installing our entire system from the TV Wall Mount, SOundbar Wall Mount and 75" TV. The team was very professional and communicative prior to the install. Upon the date of install they were courteous, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and set up. Why wasting your time when this service is available ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job explaining and asked if I had any questions I definitely will use them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 75 inch TV mounted. They took a long time to complete. When it was done everyone was in a hurry to be finished. Later that day in saw that the TV was leaning to one side of the wall. They had to come out and refix. Big thing with mounting a TV is to make sure you get all the charges up front because there is a separate charge for the mount, speaker mount, to hide the wires (cable only) and to hide the electrical. Everything was misleading. The installers did not charge me for the electrical do that's why I scored it a 4 instead of a 1.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected all my devices

    I would recommend this to a friend