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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 871 Showing 17,401-17,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV and Sound Bar installed quickly and neatly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to not have to do it myself. The agent was quick and asked me questions to make sure everything was installed where I wanted it. I had enough to do with just moving in to a new place, plus I had it installed in time to watch while I unpacked the rest of my stuff ;-) Don't let the name Geek fool you, besides knowing electronics, he also knew his way around power tools and wall mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing was a success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they was fast did a great job putting my tv on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Awesome remote. Beautiful picture. Great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer was very professional and on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TVs big and mounted! Installer was on time and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from in the store at point of purchase to set up at my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employees installing our TV were amazing. They were so skilled, so personable, and so responsive to our requests. Best Buy would be lucky to have all employees exhibit the same customer service as these two exhibited. They were professional, knowledgeable and fun. We hope to see them again when we make our next purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic tv mount. Does the job. Was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They geek squad was great. Professional, neat and courteous. Installed quickly and showed me everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting works great, is a really good quality. I would definitely recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed to perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected to all devices. Very pleased with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed this wall mount and we are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad efficiently mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv quickly and connected it to my all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect with my mounting except when they cut into my drywall. The mount placement is perfect, but when they installed the in-wall power extension, the faceplate does not sit well on the wall. It's loose. Not sure if they cut the hole too big or the screws are messed up on the faceplate, but it just doesn't screw into the wall. The faceplate sort of protrudes out, so I have to place it behind the wall mount in order for it to sit flush with the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting my tv. But nothing special. Not worth $140. You can find some cheaper to do this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, clean work and best part on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. On time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job, geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two geek squad members that mounted and set up my TV were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up perfectly. Well worth it yo have Best Buy’s pros do the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did the absolute best job stalling my TV. They were both very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very capable and everything went well…no mess!

    I would recommend this to a friend