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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 878 Showing 17,541-17,560 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad team Addy & friend are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Addy & her colleague were well knowledgeable. Patiently answered all my questions & were good at suggesting products fir add on & upgrade too. Got the TV & the sound bar in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good experience with quality work and done in short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv without hesitation very professional and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Everything had been done like it supposed to be. On time! I have no complains!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have it installed by professional so it is very even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of luck to all the teams workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very well done for the work good job keep it up thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on-time and moved fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and personable technicians. Treated my home like it were there own. Arrived on-time making it an overall hit of a home installation customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, knowledgeable & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. These guys knew what they were doing and did it quickly, answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was GREAT. The mount for the tv was already on the wall - we just replaced the old tv. They did however set EVERYTHING up - internet, streaming, surround sound and showed me how to use the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did well, no issue. They've done all the tv mounting in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save yourself the stress

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys are great and very professional. They did neatly and in very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and provided outstanding service, while also offering suggestions that were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spending thousands of dollars on a big screen TV do you want to chance dropping it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job!! They understood exactly what I needed done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came at my resident and did a awesome job on mouthing the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting perfct for watching TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now I can watch my TV from any area in my room . adjusts for any chair I choose to sit in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted my tv and setup my sound bar. All perfectly level. There were some odd sound drops when I started watching it later and he came right back the next day to check it out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was smooth and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really amazing and courteous! They arrived and were kind enough to respect our home and also our pup. They helped us with setting up our smart tv and Sono and gave us such useful information about our tv and sound system and the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and setup was flawless. Thanl you so much for great servic3.

    I would recommend this to a friend