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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 885 Showing 17,681-17,700 of 38,692 reviews
  • Rated 5 out of 5 stars

    Happy with Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up when promised. Cleaned up after themselves. Instructed on operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and accurately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv set up and mount. Would recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was pleasant and very helpful. And very friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents recommended a different mount that would be more sturdy. They had one with them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad worked quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very Professional and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sister's TV as a Xmas gift and connected cable TV. The soundbar could not be mounted because I did not have the proper equipment. Before my appointment, I inquired with the BB installation department and I was told the installers would bring what they needed. Of course this didn't happen, the installers said I was to provide the TV and soundbar mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brent did a wonderful, professional: job: he was on time, very pleasant, worked with me on determining where on the wall to mount the TV, cleaned up after the installation, explained how to operate the TV and remote, and answered all my questions. Love the in-wall installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the help setting up my new TV and moving my old TV to the other room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was clean and excellent. Hung the TV’s with perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veery nice tech. Did a great job mounting the TV and explaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and courteous. Did a great job hanging our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected very quickly and with very little disruption

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that handled my mounting were very friendly, professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with the installation. I’d use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed tv and wall mount. Tim and his partner were very personable and helpful and did an excellent job. They took the time to explain the tv and remote functions. Couldn't be more pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, efficient and did a great job. Have recommended to others in the neighborhood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Installed my tv quick and safely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting tv, happy with service. Would use again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but couldn’t hide wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing. Couldn’t hide the wires like I was told in the store. The guys that came out were very nice and incredibly helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Sony TV in the wall.

    I would recommend this to a friend