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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 888 Showing 17,741-17,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    They know what they were doing and it was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are good at what they do I will alway have them installed my stuffs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took excellent care of mounting my new TV and explained all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding both men were great head guy was extremely knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my products were efficient and quick..very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was competent, courteous, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! They were very neat and the hidden cords make the living and bedroom areas look so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad install my tv and connected my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoor T.V. Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and did a great job with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, arrived early, wonderful workers liked their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They mounted and programmed my TV and were very helpful. Would definitely use them again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Website misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Kenny was outstanding, I can't say enough good things about his professionalism, courtesy and work product. However the services listed on the site are very misleading. I find it very doubtful that anyone settles for the basic installation that is on the website. Best Buy should be more upfront with the different options that will likely be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job Mountain my TV perfect on my wall look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was courteous, knowledgeable, and prompt. It is a bit pricey but worth it for a guy who is not diy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV bracket to put the TV on the wall. Geek Squad mounted it and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very polite, professional and knowledgeable techs, did great work and we are happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the aggravation and get this done by the pros. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Very efficient and speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and was very professionally experienced. Made sure I satisfied and measured everyone accurately. Will use their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say about the geek squad. They are the real deal!!! They were fast and very professional. They took the time to explain some pointers about the tv and ask me where I wanted it to be mounted. While they were there, Lowe’s had also showed up with a fridge and wanted to chat them up about their equipment, but they weren’t having it and focused on doong their job. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic! We had just completed a home remodel project and they were very considerate of the new space and very helpful about mounting. They took the time to make sure it was the best possible location--could not have asked for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was very professional, super friendly, I forgot their names but was a ladies and a gentleman, thank you very much!

    I would recommend this to a friend