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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 893 Showing 17,841-17,860 of 38,693 reviews
  • Rated 4 out of 5 stars

    Repeated delays, excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some difficulties with scheduling delivery. Excellent installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my television to all devices. Wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Checked wall for support. Hooked up all my devices. Set up the TV and explained tv features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product /service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went without a hitch. Installers were timely, professional and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as expected and helpful staff. Happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took awhile to get the logistics ironed out but did have it for the big game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv over fireplace. Great service and arrived promptly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad was AWFUL and clueless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad should know about the products they are installing. They were clueless. They installed our TV mount and were supposed to hook up our new Sony Bravia TV. First, they did not know that the TV works with Alexa, and they should have known that. Second, they hooked the TV up wrong. After they left, the TV would not change channels and no longer worked with Alexa. I called the guy back after he left, not even 30 min later. He refused to come back and fix it and do the job right. He REFUSED. Sooooo not right. He said he could come the next day, but not that same day. If he couldnt come back out, he should have found someone that could. The joib was not complete. Awful customer service. Your the Geek Squad. Your supposed to do the job right. You dont mess up someone's TV, and then refuse to come back out and fix it. Luckily, my husband came home and fixed everything. Geek Squad was useless and hooked the TV up wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person who set up our tv was amazing friendly and very knowledgeable he helped and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my new tv very professionally on their part would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did I a great job!! Between our salesman and the Geek Squad we are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad who came out were super nice and did An excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a very good job on the installation of our tv and wall mount. Would use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save yourself the stress

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys are great and very professional. They did neatly and in very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL DONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, no mess, covid safety applied. The Geek squad was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quickly and properly. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted our TV masterfully!!! The location worked out perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job of carefully mounting a TV on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional and cleaned up after themselves. They did an excellent job mounting my 55 inch flat screen TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the TV Is exactly what I expected. The installation was extended because I assumed the old hanger would accommodate the new TV. It did not and I had to get another.

    I would recommend this to a friend