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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 898 Showing 17,941-17,960 of 38,692 reviews
  • Rated 5 out of 5 stars

    They know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took great care in hanging my TV on the wall, and setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! Would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you always do a good job very happy w the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65" TV well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job of safely mounting and connecting our new Sony 65" Bravia TV. This was complicated by the fact that the TV had to be mounted to a false fireplace covered with rock. They expertly centered and mounted the 65" TV by drilling and anchoring through the mortar between the rocks and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job and was knowledgeable of tech products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardworking professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how helpful and accommodating it is to work with Geek Squad. I have no reservations when it comes to them helping me from technical set ups to simple labor installs! One of the few services I pay for (total tech support) that is totally worth it. Keep up the fantastic work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something extra in this installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team we had completed our installation and went above and beyond in teaching us how to operate the the new system. Their patience and expertise when answering our questions were 2nd to none. Because of them we will continue to use the Geek Squad and continue to purchase items at Best Buy….Please thank them for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have set up - vs. Me doing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and installed properly. Better they install vs. me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a TV mounted on a wall was expensive to me, but I also included hiding the wires, so that was extra. I'm still happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was on time, professional, and the workers were extremely friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came out were great. Explained everything as they were hooking up and mounting the system. Set all the channels and did a superior job in cleaning up after themselves. Great Job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good - Samsung 55" BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55" SAMSUNG. BE CAREFUL. Geek Squad is great, but the TV still does NOT work. Took an hour for the Geek Squad to set it up. Had to use two different remotes to use it. Two times, I couldn't get it to work. Geek Squad needs to come out again. It's been over two weeks and still does NOT work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding mounting work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick professional and accurate team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of TV and cable setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and super quick. Very neat and clean up after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted this TV was the same one that mounted a previous one. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fine job. They did a careful job and left no mess. I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed security system and ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was knowledgeable and got everything up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional and knowledgeable. Got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad are well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men came to mount/install a 65' TV and sound bar. They were extremely knowledgeable - we really appreciated their patience while conducting a "mini training session" on the new tv and sound bar. I would definitely use them again - it was well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend