Customer Ratings & Reviews

Our toddler was the reason we decided to mount our tv on the wall. She thought it was funny rocking the entertainment center, which scared me (we have a 55"). We looked around to see what kind of mount we wanted, stationary or adjustable. We went with the adjustable variety and couldn't be happier (gaming on it is GREAT!). But I have noticed that the studs are coming out of the wall, 2 of the 4 studs (the white plastic part that goes in the wall before they put the screw in is visible) now I'm worried that three tv will fall off the wall. I'm going to call Best Buy to see if someone can come fix this problem.

Our first Geek Squad team drilled a mount into the stone of our back patio wall and mounted the tv then let us know the tv was broken. They told us we had to take the tv back to BB and ask for a replacement. After a week and a half we picked up a new tv, waited for the next available GS appt and on the second try got a working tv mounted. 4 stars bc we have a working tv mounted in stone. Missing a star bc I think the BB/GS team could have facilitated a replacement tv and install more efficiently without having the customer do the work.

My experience with the installation team was amazing!!!! Tara and Johnathan were respectful, knowledgeable, and incredibly competent!!!!! I was so pleased with everything they did!!

Our tv looks great on the wall. The guys asked us where we wanted it hung and marked off where it would be and made sure we liked the spot before they started. They cleaned up after themselves and answered questions we had and helped us set up some functions on the tv. They have exceptional service.

THE TWO GEEK SQUAD MEMBERS THAT INSTALLED MY TELEVISION DID AN OUTSTANDING JOB. THEY CONTACTED ME THE MORNING OF AND GAVE ME AN EXACT ESTIMATE ON WHEN THEY WOULD BE ARRIVING. WHEN THEY ARRIVED THEY REMOVED MY PREVIOUS TELEVISION AND INSTALLED MY NEW ONE THEY WERE EXTREMELY PROFFESSIONAL VERY COURTEOUS AND FRIENDLY. AFTER THEY INSTALLED MY TELEVISION THEY CLEANED UP THE AREA WHERE THEY WERE AND ASKED ME IF I NEEDED HELP WITH MY NEW TELEVISION. I LOVE THE GEEK SQUAD PLEASE KEEP UP THE GREAT WORK A+++. RESPECTFULLY DANIEL TORRES

Very punctual and professional service! Joseph was very knowledgeable and quick to install our sound bar! It works great! Thank you!

The agents mounted my TV and sound bar and got everything connected and set up before leaving. They did an excellent job!! Very knowledgeable!!

I must give a shout-out to my Squad William and Angel. William called ahead of time to make sure I was at home so they can get my television and the cover for my cables to be installed and mounted. William and Angel mounted quickly and removed all labels that had my name on the packages to take with them. Angel cleaned up while William set up my television and even suggested for me to reach out if I needed any extra help. William took all empty boxes with him and made sure I was satisfied before he left. Thank you guys for everything.

The guys removed an 18 year old plasma tv. Removed the old wall bracket. Removed many component wires from the wall. Installed the new movable wall bracket. Put the HDMI wires back into the wall. Hooked up and paired a DVD player, Roku, Firestick, and cable box. Left an optical sound cord to be hooked up to my Bose Lifestyle 38, which I haven’t been able to accomplish yet. The area was spotless when they left. They forgot their vacuum, which we were able to get back to them the next day. Happy so far.

We had Geek Squad wall mount 4 HDTVs in our new home, complete with in-wall power kits (to hide those unsightly power cables), and we couldn’t be more pleased and impressed with the efficiency and quality of the install. All members of the installation team were friendly, professional, and extremely knowledgeable about the features each TV had. They even helped to connect the TVs to our home WiFi. I would highly recommend Geek Squad to anyone looking to have any TVs mounted in their home.

The guys was very nice and politely. I was 2 min away but the waited for me with no worries. And I was very glad for that. The work was done with no mess and very fast. I just wish they could put the cable inside the wall. I got the “Samsung The Frame” made no sense have this tv and keep the cables out. But the guys says the don’t do that. Only hang the tv on the wall. :/

Made the appointment for the Geek Squad to install my new Samsung S95C, Sony HT-A7000 and Sony SA-Sw5. They arrived on time were very professional. They installed, set up, answered all my questions and cleaned up everything. Would highly recommend them to anyone purchasing a big screen home theatre system.

The tech that came to our house to install our massive tv was great! Friendly and showed us how to use it and helped set it up. Cleaned up after himself. He was really great.

They came on time, we’re very professional. TV was set up. And made sure we understood how to use the TV and the different remote that we have. They linked it into our previous sound system.

There were two guys that came out to mount and install my 85 inch TV. They were both personable and answered all my questions and did a very good job with their work.

The mounting was perfect for my office. The guys installing did an excellent job of minimizing visible cables. In addition very professional and courteous.

The guys from Best Buy did an excellent job mounting my first smart TV. They were careful to find the stud and handled my 65-inch TV with care. It didn’t take long at all to get the TV mounted. I would definitely use this service again.

I needed a tv mount installed in my bedroom for my 55" tv. I was so happy with how they did with our 85" tv and wall mount, it was a no brainer to come back to Best Buy. I was pleasantly surprised to get the same team for this job. Everything went smoothly, just like the first time. The team was very professional and got the job done promptly and neatly. I highly recommend them.

The mounting of our new Samsung OLED television was quick and easy. n The two-man crew easily lifted our new tv and placed it onto the shelf above our fireplace. Having a Samsung phone made for a seamless connection and transfer of streaming channels. The Geek Squad members were friendly and helpful, and gave me advice on what strength surge protector would be best for my unit.

The techs were very professional and treated our TV with care. They were informative of what they were doing and were able to answer all questions.