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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 900 Showing 17,981-18,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad set up fast & effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing tv mount &tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and completed the job timely. Had no issues whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job fixing my tv situation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job replacing old tv and putting in new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Wall Mounting Rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mountain rack was perfect for my Sony LED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STEVE from Best Buy FINDLAY OHIO IS AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was the best! 85" TV Mount on Fireplace. He is amazing. Then had him mount our new 65" and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was efficiently completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a thorough job of mounting our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Torrey did a fantastic job! Two tv’s mounted and level, looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time and quick installation jobs. No problems afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected tv and components with a hitch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, quick, efficient, courteous, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, friendly, patient with questions, set tv up and attached it to my other devices, made sure everything was working before they left, patiently and politely answered all my questions, stupid or not picked up and hauled away all packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were simply excellent , profesional , prompt , capable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician made sure the tv was set up and we understood how to work the remote. The technician made sure we were comfortable working the tv before he left. He even said to call if we had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted tv quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always delivers quality service and high quality customer service. They take their time, make sure the mounting is where I wanted and made sure the tv was set up and functioning before they left. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad are well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men came to mount/install a 65' TV and sound bar. They were extremely knowledgeable - we really appreciated their patience while conducting a "mini training session" on the new tv and sound bar. I would definitely use them again - it was well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and went right to work. Finished in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! They were so fast I think it only took them 40 minutes to bring tv in and mount it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad with several install jobs and they do great work and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and totally professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a perfect job installing and setting up my new 85” Hisense U7H. They were on time and totally professional. Thanks so much to BestBuy & the Geek Squad. They are the best! And they will make sure you are satisfied. I’m so glad I’m a totaltech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, super-fast installation to mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Sean, showed up promptly on time and was very courteous. Luckily came prepared, because I needed a longer HDMI cable and a different mount! Most amazing of all was he had the TV mounted with new cables carefully hidden in LESS THAN two hours!! Great job - quick, efficient, and adaptable. Would gladly use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices

    I would recommend this to a friend