Customer Ratings & Reviews

Pölite, efficient, kept to covid recommendations, very helpful.

Got the Geek Squad to deliver and install my 85 inch. Sony TV as I didn't want to brake it due to the high price and it was a pure joy to have them there. They got all my stereo components talking and the surround working, this would have been a night mare for me as they did have a little trouble with the stereo talking to the TV but with a optic cable they worked it out. Love there service.

They did a great job. Installed the tv properly!!!

The guys mounted my tv and made sure jt was working

The agent mounted my T.V and attached it to all my devices.

Professional and very good job really looks great up there so I give it a thumbs up

I had the Geek Squad set up my TV as it was a high-priced item that weighed a lot and I wasn't taking any chances with it arriving damaged or damaging it myself. The installers were nice and polite and replaced an existing TV over the fireplace so I thought it wasn't going to be a big job for them. However, they wouldn't run a new upgraded HDMI cable (that I had purchased separately) through the walls saying it was out of scope of the standard installation. More annoying was that when everything was hooked up the audio just wasn't working through my receiver using the ARC outputs. The installers simply attributed the issue to ARC being inconsistent and an unreliable hook-up in general. I disagree with this as ARC has become the primary method of audio hook-ups these days and has better potential than the older optical option. They left with me thinking I might have to resort to the TVs own speakers or some other method but within about 15 minutes I figured out an audio setting on the TV that allowed the ARC to work just fine with my receiver. I feel that the Geek Squad installers should have known about this adjustment (I did share it with them afterward). Also, when signing up for the service, if there is a placement and configuration that you must have, be sure to let them know when ordering so that everything can be set up and priced accordingly before the install date.

On time, swift installation, great product knowledge, clean and efficient, workmanship

I am very happy with the work. The TV was perfectly mounted

The two guys who unpacked and mounted my new TV were terrific. They were professional, friendly, efficient and very patient with helping me set up the TV screen and apps.

The service team was quick and efficient in installing the mounting bracket and the new TV.

The crew that install the TV and set everything up were very professional and knowledgeable. I would use them for any type of audio and video work.

The agents mounted everything and got it all running for me. They were great.

The techs were professional and completed installation, I'm extremely satisfied

The two guys that installed the television and mounting bracket were top notch.

Geek squad was very friendly, thorough and did a great job cleaning up.

Very knowledgeable of the product and provided excellent service.

The guy did a great job mounting our TV. Thanks and we will use again

Samsung products are always great! So pleased we chose this television. Great picture.

They mounted it perfectly and were clean and pleasant. Thanks guys!