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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 904 Showing 18,061-18,080 of 38,692 reviews
  • Rated 4 out of 5 stars

    TV58Inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in a given space. Easy to use but went for bigger one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job mounting a 65 LG OLED and an 83 LG OLED Everything looks great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very polite and professional, very knowledgeable I believe he has been working with best but for 25 years. That speaks volumes about your company and the services you provide for your customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was quick n on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and connected everything good tested it out make sure it all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was definitely needed and the technicians were did an excellent job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation exceeded my expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted and installed my tv in a timely and efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNT NO DEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done and my wall will learn to adore it. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came out were great they handled business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad wall mount my 75 inch TV and they did a great job. They were on time, TV is perfectly level, all my remotes were programmed and they cleaned up everything before leaving. I recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squash instal my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv very professional and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad talented guys...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad showed up with 3 guys and mounted 3 new Samsungs and hooked up my router. No more cable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad representative, very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to mount my new TV using the prior mount. He was very knowledgeable about how to mount the TV AND how to program it, how it works and how I could use it both through the regular channels and my Roku player. He set up the new TV and its accessories and knew how to do everything quickly and efficiently. Thank you, Geek Squad Rep!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time set everything up so perfect! They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and professional as they mounted my tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivered and installed the new tv. They also moved my existing tv to another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional Work. They knew exactly what they were doing and did a great job. All I did was to hand them the HDMI Cable from the AMP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent couldn't have been more professional and skilled. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was neat and fast with delivery and setup of of the LG 55”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took 3 tries to have it installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st agent who was a third party didn’t know what spacers were and hung the tv at an upward angle. 2nd agent who was a third party couldn’t install a tilt mount ( he didn’t have the tools), 3rd agent was a geek squad member installed the tv with spacers but too high and left all the trash. Tv is beautiful. Just the whole experience with techs was a disappointment. Best Buy offered me a gift card for the inconvenience which I have yet received and it’s been a month.

    I would recommend this to a friend