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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 905 Showing 18,081-18,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick efficient and done properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and sound bar and tied up the wires in a neat appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted new tv and haul away old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, friendly, punctual and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys really know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are very knowledgeable. Optimized my tv. Awesome service. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and solved my problem with my new tv. Tech was on time and was courteous and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV58Inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in a given space. Easy to use but went for bigger one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good - Samsung 55" BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55" SAMSUNG. BE CAREFUL. Geek Squad is great, but the TV still does NOT work. Took an hour for the Geek Squad to set it up. Had to use two different remotes to use it. Two times, I couldn't get it to work. Geek Squad needs to come out again. It's been over two weeks and still does NOT work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad quickly and efficiently installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian did a great job...Super friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came promptly, were very knowledgeable and very careful to ensure a clean installation. They went above and beyond the scope of their work and helped us configure our devices, and ensured everything was working properly. They also cleaned up afterward, including using the vacuum to clear up drywall dust!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were efficient, quick and to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was quick and he made sure it all worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the tv and helped set up the box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality workmanship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to the wall and hooked up all the peripheral devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and god it all working. They were very neat and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, fast and above all Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to install the TV knew what they were doing, communicated all that needed to be done, and hung the TV without any problem. Clearly knew their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install & products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transactions and installations. Happy with purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40" TV unmounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got very good ppl. They know what they do and very friendly ppl. Thumbs up guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth and Ken did an EXCELLENT job setting up my mom's new television. So professional and helpful!!!! When they were finished, almost nothing hand changed so that she began using the new television immediately. I will most definitely be requesting them for my next installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was the relief of knowing a professional was there to set-up my TV‼️ THANK YOU‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person connected and mounted the tv did a good job clean no mess

    I would recommend this to a friend