Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 906 Showing 18,101-18,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Service Manager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They have been to our location three times so far, and we are calling them out again for work tomorrow. I do not mind paying for great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys mounted my new TV on the wall in my new house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Team was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TVs and would recommend them again to anyone lookjng to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly happy, suits our needs. Installation was hassle free and handled very professionally!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just purchased. Still learning about phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size. I don't like the volume being on the left side. Easy to set up in some respects. Other programs have to learn . Nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never be without Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough how great and professional the Geek Squad is. The two pros who came to our home to install and mount the new 65 inch 4K TV were just a joy to hav3 in our home, they used a mask all the time they were in the house. They made sure everything was working to OUR SATISFACTION. I have used the Squad before and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional, did an excellent job and were neat and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The nicest humans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so kind and respectful. I asked question along the process because like anyone in their right mind, I don't want my TV to fall of in the middle of the night and die. They explained everything. HUGE plus was that they put on protective booties when they walk in the door to keep your home clean, and then they make sure to leave no mess behind. Super happy with the service. Well worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and sound bar. They did not fix surge protector which I purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a TV on my wall and this TV mount is one of the greatest inventions ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad install my 65" Sony TV and I'm very happy with my decision to do so. They showed up promptly, installed the mount, bundled the wires, corrected the connection I had done wrong and were out in less than an hour. By the way, I would strongly suggest you consider the annual program as it almost pays for itself considering the added value benefits. Nice Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung and installed my OLED. No wires

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up to install my 65 OLED. Brought a kit and installed the wires in the wall so they don’t show and hung the TV on the wall. Looks great. They un-boxed it and did the whole deal including setting up the sound bar and other systems. Handed us the remote and showed us the key things to know. Very pleased with quality of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed with no issues. Quality product with a friendly installation team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV with efficiency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the setup. They were very efficient, and prompt with a professional setup. I had already setup my stand but they unboxed and attached bracketing quickly then mounted TV securely after which they removed all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something extra in this installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team we had completed our installation and went above and beyond in teaching us how to operate the the new system. Their patience and expertise when answering our questions were 2nd to none. Because of them we will continue to use the Geek Squad and continue to purchase items at Best Buy….Please thank them for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who set up my TV was wonderful. Also they took there time explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed our TV in a very effective and prompted manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has happy customer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin and Kevin are exceptional Geek Squad employees. They worked hard to make me happy and satisfied with the wall mount of my new 49” X950H Sony. And they did. Very pleasant to deal with and extremely knowledgeable. If you are lucky you may get them for your next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional knowledge of our installation of our TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad that rolled up to my house were absolutely amazing!! They were very particular about leveling and centering which is a big deal. Extremely professional and even went above and beyond to make sure everything was set and good to go.

    I would recommend this to a friend