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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 907 Showing 18,121-18,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Everything went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and installed all devices. He was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actual hardware / mounting is fine but as far as setup of devices firestick soundbar etc had to call them back to house for a follow up visit to fine tune

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic geek squad employre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and helpful. He cared about us as a cudtomer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy is the worst delivery company on earth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my biggest complaint is that they only brought the TV and they left my sound bar at the store and then they gave me some beer story about the sound bar being on another delivery ticket with another person. I mean this was just a simple LG sound bar it did not need a theater specialist to hook up the audio or anything like that. so I feel like they were giving me a fake story because it was never delivered by anybody that day and now I’m having so much trouble trying to get the sound bar delivered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad with a quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad workers that came in and helped put it up were very informative and made the process nice and easy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it down. No worries . Had them for install and removal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this mount and the price was right and install was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who installed my TV on the wall were excellent. They were efficient and provided technical expertise when asked multiple question about setting up the TV. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and qualified installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived on time and installed tv to wall mount quicklly. Setup and operation well explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are a must. They were Professional as they mounted the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv an got it connected to all the devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took long enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this item in 2020 and Geek Squad continually cancelling and moving my appointment back then without my knowledge, I finally got it done before your new plan changes. Very happy now that it is completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable and supportive. Very quick and effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my tv and helped adjust my tv settings! They did a great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken from Geek Squad was the best. He was fast and efficient. Set everything up and explained everything he was doing and helped to get the TV set up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, it replaced a TV of equal size that wasn't a smart TV. The technicians come to the house and had mounted and hooked up to an existing soundbar and other auxiliary components in no time. It was pretty obvious that they do this multiple times on a daily basis. They were efficient and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Total Tech Support Team were Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Connect and Setup service was promptly completed without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived timely and was very efficient with installation. Very Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks To The Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third install by the G Squad. I give these guys a big 10 each time. Their professionalism is without peer. And they are nice people. Always get the Total Tech coverage. It always pays for itself and more in services and special discounts on purchases. It pays to be a GEEK!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a tv mount that you couldn't get your head behind the tv, this is great.

    I would recommend this to a friend