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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 917 Showing 18,321-18,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    The installer knew what he was doing and was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio came out to install this tv for me. Great communication, and responsive and responbile. I would ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and helpful tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and knowledgeable. Personable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Frame TV and the two gentlemen who installed the swivel mount we purchased did a fantastic job installing it. Will definitely use Geek Squad again! I also appreciated the text updates and they were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 85 inch Sony and had installed by Geek Squad and it looks terrific

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and wall mount were done in minutes. He also was able to mount our old TV in my granddaughter room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service and install.kind and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered and instructed installation. Answered questions. Was knowledgeable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save time with hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and mounting are professionally done. They save so much time over me doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad representative, very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to mount my new TV using the prior mount. He was very knowledgeable about how to mount the TV AND how to program it, how it works and how I could use it both through the regular channels and my Roku player. He set up the new TV and its accessories and knew how to do everything quickly and efficiently. Thank you, Geek Squad Rep!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad OLED TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier or more impressed with the service level we received from Geek Squad. I highly recommend Amanda and Anthony, they are absolute rock stars! OLED TV looks fantastic on the wall, they were courteous, tidy, and end results could not have turned out better. Not to mention they took time needed to tie our system together and give me instruction on use. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is a great program. I’m just disappointed they changed it. I think they shouldn’t have been so greedy and I would have been a repeat customer. Now once it expires I’m done with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted hd tv and connected DVD players sound system and cable box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave excellent service. Installed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was completed professionally and on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNT NO DEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done and my wall will learn to adore it. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was neat and fast with delivery and setup of of the LG 55”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows how to install an entertainment s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job installing all my devices - 75" big screen tv, sound system and mounting rack. Made sure I knew how to use my new entertainment system and respected my home by clearing all packaging and work materials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, and were fast and helpful on start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job mounting my tv, would recommend him for service

    I would recommend this to a friend