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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 918 Showing 18,341-18,360 of 38,693 reviews
  • Rated 4 out of 5 stars

    Took 3 tries to have it installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st agent who was a third party didn’t know what spacers were and hung the tv at an upward angle. 2nd agent who was a third party couldn’t install a tilt mount ( he didn’t have the tools), 3rd agent was a geek squad member installed the tv with spacers but too high and left all the trash. Tv is beautiful. Just the whole experience with techs was a disappointment. Best Buy offered me a gift card for the inconvenience which I have yet received and it’s been a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK squad installer was fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up not having to use the new wall mounting we purchased. The old one did line up correctly. He installed the sound bar. However, we were sold an unusable sound bar that did not work with the TV we bought. He went back to the store with my husband and got the correct one and came back and installed it. He was so nice and very professional. We would hire him again anytime. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad quickly mounted and connected my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everette and team (Mario) are the best at mounting! He had mounted one for us before. I thought kind of pricey, but worth it when mounting and after. He is courteous and efficient. I would recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No additional cost. Worked as promised no problems . The installers came prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were swift with time and extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent couldn't have been more professional and skilled. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians where awesome. I recommend getting their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was professionally installed, checked for performance and completed in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were knowlegeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs made sure I was satisfied with how HDTV was mounted and how HDTV was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my television quickly and professionally. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wallmounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out was very nice, fun to talk to and took no time to set up. Asked whete I wanted the tv, explained what they were about to do and after installation, explained how my tv was set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and easy set-up. Very knowledgeable and nice gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the geek squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install. 2 TVs mounted in less than an hour. End product looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Leary of this service but never again. Wow they did great installing and explaining both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were Great! They even moved the 85 inch TV upstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geeks did an amazing job on hanging my tv. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional! The Geek Squad installed both T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! The Geek Squad installed both TVs quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians professionally and swiftly mounted my TV and connected my devices. It left me impressed and satisfied. I'd definitely rehire them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommeded Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that is comprised of Nathan and Damien are outstanding. These two technicians mounted and programmed my huge Sony Bravia tv perfectly! There was no sign of dust after all of the drilling and cutting. We will request this Geek Squad when we upgrade our sound system.

    I would recommend this to a friend