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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 921 Showing 18,401-18,420 of 38,692 reviews
  • Rated 5 out of 5 stars

    TVs mounted professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work done by Best Buy team. Recommends to anyone who needs this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best customer service I have experienced. As soon as we made online purchase, we got emails and calls leading to the day of the service. Highly professional guys came who were knowledgeable and helpful and courteous. I strongly recommend to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - great job with delivery/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. The agent brought in our TV, mounted it, connected it to our internet and Roku device and set up the TV for us. He also hauled away or old TV. This saved us significant time and effort, and we know the setup was done correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the convenience factor. A sub-contractor showed up when he said he would. Set it up, took the cardboard and packaging, as well as our old equipment away, gave a a great tutorial on our new equipment and was very professional. That’s much easier than me stuffing a new TV into the car, getting rid of the old stuff, and packaging. No brainer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad ended up with a nice install -- just a little slow and clumsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a spectacular job and were very courteous and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, fast! Great job on the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation of a TV and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible install of a TV + mount. The wall studs were not evenly placed for centering, so the installers measured prefectly to drill an anchoring "center" hole through the plate. Very patient with the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knows their Buisness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two knowledgeable and polite gentlemen showed up on time to set up ournew TV. They wre careful and neat. And they showed my wife how the controls work and how to activate certain functions on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job they were in and out within an hour for all 3 TV s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up the new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who hooked up our new TV were very knowledgeable and helpful. We were not aware we needed some different hookups for the cable, but with their help we did have the ones needed to hook up the VCR/disk player. They were respectful, kind and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new TV to the wall and set the TV, sound bar and remotes. They did an awesome job. Even though I was at work at the time, they kept me updated to the needs to complete the task. My husband thoroughly enjoyed the two gentlemen who came to our home. We love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with set up and install. Always use Geek Squad for all my installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Q7 65 in SAMSUNG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE QUALITY OF PICTURE AND THE TV SCREEN AND THE SOUND EVEN WITHOUT THE SOUNDBAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team arrived in time. They were professional and courteous. They were experienced installers, and the installation of my new television was quick and efficient. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I was very happy with the deliver people professionalism and installation, expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer 1st Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team was great. They help me save money as I brought the wrong products for I wanted done. Thankful the technicians had items on their truck for my to use and their mounts were even cheaper than my original purchase. The technicians could have just installed what I brought but they went the extra mile so I didn't over pay for products. I'd definitely use geek squad services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done well, they were quickly and they cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding personal service !!! Would highly recommend to all my friends and family Compton Best Buy is the BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with no problem and did a good job.

    I would recommend this to a friend