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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 923 Showing 18,441-18,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv mount. It’s holding up and is easily adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Understood my needs and met them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My TV Quickly and Professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who unpacked and mounted my new TV were terrific. They were professional, friendly, efficient and very patient with helping me set up the TV screen and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked Geek squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv based on our interest and also guided us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curteous and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were in and out quickly and very nice people. They were also early!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous and friendly. Work was completed quickly and effectively.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GS was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job of installing my new TV and hauling away the old one. Quick service and cleaned up after. They also took the time to set my TV up and go over it's features with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install of tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Unboxed and mounted my 100" Hisense Tv. no mess and took all of the box and cardboard. Would recommend if you are not comfortable hanging a tv. Was up and running in less than an HR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional mounting service by 3rd party. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad showed up earlier than expected, which is good. They quickly unmounted the old TV, unboxed the new one and mounted it. It all took less than half an hour. They carted off the old TV, too. The guys gave me time to reorganize the cabling for our audio system and streaming devices, once the TV was down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of guiding me to optimize for viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Professional and patient. Very thorough and had the proper tools for the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was first grade - from the setup of the TV mount, the TV installation and the clean up thereafter, The team had all the needed tools and materials with them to ensure the TV mount I ordered was securely installed to ensure the 55" TV I had ordered could be securely hung up. I would hire this team again every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job and were office...in a.d out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and has a good tilt system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install the TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out and hung the TV quickly and with ease. Haven't had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very professional and knowledgeable. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and did an awesome job. My TV looks great on my wall. My only comment is why did Best Buy only send one person to mount a TV. What would have happened if I was a senior citizen or could not assist the installer in lifting the TV onto the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient service from professionals who know exactly what they’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is a great program. I’m just disappointed they changed it. I think they shouldn’t have been so greedy and I would have been a repeat customer. Now once it expires I’m done with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brittain was a greatinstaller and wealth of information. He was willing to make sure that I understood everything.

    I would recommend this to a friend