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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 923 Showing 18,441-18,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected everything flawlessly and quickly, and explained everything completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected everything too tv he fixed all the wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with our wall mounted TV and sound bar. They're at the perfect height.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the squad. I probably could have done it but knowing it was done right and if it was dropped was it was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team putting up my TV mounts did an excellent job. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time a did an excellent job in setting up TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed wall mount with no damage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the wall mount with no damage to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad mounted my tv fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job mounting and connecting my tv and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice from installer on routers , saving money streaming etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation in stone wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the TV installed in a stone wall. They were about to install it perfectly!! The crew was very knowledgeable about the installation and got it done even with the difficulty of installing in an uneven stone wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad personnel was on time attentive and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From tilted to not tilted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in they were very professional, explained to my husband everything they were doing and how to fix the problem in the future if we should encounter it again. Gave us some insight on how to maneuver our t.v. easier and how to set it so it wont tilt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review mount for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to mount the tv. No problem using it and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were professionals. They were on time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed our tv mount was very nice and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and they were very professional. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan Book is a very nice and knowledgeable person. He is always on time, courteous and very polite! He has on a couple of occasions really exceed his knowledge on the product he came to fix and offered additional knowledge on another product! A very good representative for the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv at my entire satisfaction!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, they where professional and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice person very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job, did exactly what I asked of him and was very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient, knowledgeable and professional. Great service!

    I would recommend this to a friend