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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 924 Showing 18,461-18,480 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two TV's installed at our church and the Geek Squad id an EXCELLENT JOB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional individuals, the husband and wife that came to our house were absolutely fantastic, they had all the equipment needed, very COVID friendly care, came out twice because the mounting required two days (above our fireplace the studs were not in alignment with what was needed for the mounting).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and explained the operation of the equipment. we are pleased with the service that we received from BestBuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service satisfaction not a doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had two 56” televisions mounted the second team was very impressive. She was young and enjoyed her job and took pride in doing her. Best performing her job and guaranteeing the customer was completely satisfied. One more observation the finished mounting of TV and Sound bar was picture of perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job getting all my cables behind the wall &

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents insralled in-wall kit and connected my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV and hooking up the Roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They have been to our location three times so far, and we are calling them out again for work tomorrow. I do not mind paying for great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There installing was perfect and the guys were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did not connect my to to my soundbar I love the to and it’s set ups but still I can’t connect to my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mounting service was very good. Courteous staff who knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would be happy to pay for the service again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was really nice and helpful. He did the work super quick and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! They were very neat and the hidden cords make the living and bedroom areas look so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service by the installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good understanding of the TV and did the installation in a very professi9nal manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, professional mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up right when they said they would and quickly installed my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up stand & Mounted TV satisfactorily. Seems secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the appointment and someone came out and mounted my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We thought we could do it ourselves (ha!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I thought we could replace our TV that is mounted over the fireplace by ourselves. NOT! The old TV was way too heavy and the new TV was way to expensive for us to drop one or the other or get hurt in the process. So thankful for the professional installers from Geek Squad. Courteous. Professional. Meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good flexible scheduling. On time, experienced, knowledgeable and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were very nice n respectful, they wore mask and gloves the whole time n carefully explained what they were doing and how to operate the smart TV since it’s my first one. They help set it up to my cable and WiFi they saved me a lot of time. Well worth the money to know my tv is safely secure to the wall and property set up. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, fast and above all Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to install the TV knew what they were doing, communicated all that needed to be done, and hung the TV without any problem. Clearly knew their stuff

    I would recommend this to a friend